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Home > Contact Us Contact Us
General Enquiries at Immigration Headquarters
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In Person |
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Information and Liaison Section |
2nd Floor, Immigration Tower,
7 Gloucester Road, Wan Chai,
Hong Kong
Working Hours:
Mon - Fri
8:45 am - 4:30 pm
Sat
9:00 am - 11:30am
Closed on Sundays and public holidays
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Telephone
(24-hour Telephone Hotlines) |
You may contact our officers for enquiries during office hours |
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General Enquiry Hotline |
(852) 2824 6111
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By Mail |
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Address |
Immigration Department
Immigration Tower,
7 Gloucester Road,
Wan Chai, Hong Kong
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By Fax |
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General Enquiry |
(852) 2877 7711
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By E-mail |
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General Enquiry |
enquiry@immd.gov.hk
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Other Useful Telephone Number and Website
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24-hour appointment booking for registration for identity card |
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Telephone
Website |
(852) 2598 0888
www.gov.hk/icbooking
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24-hour appointment booking for submitting applications for travel documents (at Immigration Branch Offices only) |
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Telephone
Website |
(852) 2598 0888
http://www.gov.hk/tdbooking
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24-hour appointment booking for submitting applications for extension of stay (at Immigration Branch Offices only) |
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Telephone
Website |
(852) 2598 0888
http://www.gov.hk/esbooking
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24-hour appointment booking for giving of marriage notice |
Telephone
Website |
(852) 3102 3883
http://www.gov.hk/marriagebooking
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| If the employers have doubts on the job-seekers' employability, please call the following 24-hour enquiry hotline. [You may contact our officers for enquiries during 8:45 a.m. to 5:15 p.m. (Mondays to Fridays except public holidays).] |
Telephone :
Faxline : |
(852) 2824 1551
(852) 2824 1166
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Address and Working Hours of Offices
Comments and Suggestions
We welcome any comments or suggestions on the way in which our services are delivered. These should be addressed to Immigration Department at Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong.
There will be occasions when, despite our best efforts, we are unable to provide the services within the specified standards. In such cases, if you want an explanation or if you feel that your case has not been dealt with adequately, you should:
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raise it on the spot to the officer-in-charge; or
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telephone our Customer Services Unit on (852) 2829 4141 or (852) 2829 4142; or
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write to Chief Immigration Officer (Management Audit)
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- by mail at Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong ; or |
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- by e-mail at enquiry@immd.gov.hk |
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