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Enquiry Tips
Self-enquiry services provided by the hotline
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Listening to the pre-recorded general information on matters relating to Immigration, Registration of Persons and Births, Deaths & Marriage Registration |
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Obtaining contents of the pre-recorded information through fax by pressing the '*' key after selection of the desired subject |
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Checking the availability of current-day walk-in quota of certain offices during office hours |
Hot Topics
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Easy Steps (Press the following buttons after selection of language) |
Application procedure for applying HKSAR passport locally (including replacement of lost or damaged passport)
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1, 1, 2, 1 |
Information on HKSAR Re-entry Permit
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1, 2 |
Registration for ID card for juvenile who has just reached the age of 11
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2, 1, 2, 2 |
Replacement of adult ID card for juvenile
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2, 1, 1, 2 |
Replacement of lost or damaged ID card
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2, 1, 3 |
Information on visitor visa / entry permit
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3, 0, 1 |
Information on employment as professionals
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3, 0, 2 |
Information on foreign domestic helper visa
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3, 0, 3 |
Information on residence as dependants
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3, 0, 5 |
How to register a birth
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4, 1, 1 |
How to register a marriage
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4, 3, 1 |
Eligibility criteria for right of abode in HKSAR
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5, 1, 1 |
Availability of current-day walk-in quota of offices
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6, 2 |
Please refer to the Simplified Call Flow Diagram for more details.
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