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24-Hour Appointment Booking Service

* 24-hour Appointment Booking Service for Hong Kong Smart Identity Card provides booking service round-the-clock and offers advance bookings up to 12 working days.  The public may obtain the service by telephone or via the Internet.
* To use this service, a computer or a touch-tone dial telephone is required.
* In making an appointment, a caller needs to enter the number of his/her identity card, birth certificate or travel document as identity document number.
* An applicant can only make one appointment within 12 working days period.
* An applicant may change or cancel a successful appointment. For changing an appointment, the earliest available appointment will be on the next working day.
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