|
The table below sets out the standard waiting time and target that the Department aims to achieve.
| Service Type |
Standard Waiting Time (MIN) |
Target |
|
Hong Kong Resident - All Immigration Control Points |
15 |
95% of travellers |
|
Visitor - Airport Control Point |
15 |
92% of travellers |
|
Visitor - Other Immigration Control Points |
30 |
92% of travellers |
| Remarks: |
These standards may not be achievable during certain daily peak hours or peak periods or in complicated cases. | |
