Travel Document Submission Kiosks are installed at the Immigration Headquarters and seven Immigration branch offices. Applicants can submit their HKSAR passport applications by using Travel Document Submission Kiosks during office hours if they meet the following eligibility criteria:
- being a Chinese citizen;
- being a permanent resident of the HKSAR; and
- being a holder of a valid Hong Kong permanent identity card.
BUT if the applicant’s passport is lost, damaged, or he/she chooses to amend his/her personal particulars, he/she should submit the application in person at counter.
The applicant should have:
- Hong Kong permanent identity card / Acknowledgement of application for a Hong Kong permanent identity card (ROP140/140A);
- a recent colour photograph with white background that meets the standard requirements. Applicant can choose to submit photograph by using the self-service photo taking service# in the “Travel Document Submission Kiosk”.
#: only applicable to applicant having height between 1.25m and 1.90m
If the applicant is aged below 18, in addition to items (1) and (2), the following documents are also required:
- consenting parent or legal guardian’s Hong Kong identity card or valid travel document(s); and / or
- birth certificate (not required if the applicant was born in Hong Kong) to prove his/her relationship with the consenting parent or a court order, if appropriate, to prove that the consenting legal guardian has custodial rights in respect of him/her
If the applicant is at the age of 16 or 17 and is married, his/her marriage certificate (not required if the applicant got married in Hong Kong) is required. Parental or legal guardian’s consent and items (3) and (4) are not required.
Additional Requirements for Children Aged under 11 Who Hold Hong Kong Permanent Identity Cards:
- School document (e.g. a Student's handbook bearing the child's name, date of birth and photograph that should be certified by a chop of the school) or other proof of identity is required. If such school document or proof of identity is not available, a completed Form for Countersignature (ID641) together with a photocopy of the countersignatory's Hong Kong identity card or valid travel document(s) bearing the countersignatory's signature should be submitted.
Applicants submitted passport application via the Travel Document Submission Kiosk should pay the HKSAR passport fee by EPS, Octopus or FPS at the Travel Document Submission Kiosk. For applicant who is required to submit supporting documents, he/she will be directed to the counter for document verifications and then to shroff for payment of fee by means of EPS, Octopus, FPS, cash or cheque.
There is NO quota limit for the travel document submission kiosk.
Please refer to the following table for service hours and number of Travel Document Submission Kiosk at Immigration Offices.
Please Select:
| Office Location | Number of Travel Document Submission Kiosks | Working Hours of Offices* |
|---|---|---|
| Travel Documents and Nationality (Application) Section | 6 | Mon - Fri: 8:45 am to 4:30 pm Sat: 9:00 am to 11:30 am |
| Hong Kong Island Travel Documents Issuing Office | 4 | Mon - Fri: 9:00 am to 4:30 pm Sat: 9:00 am to 12:30 pm |
| Immigration - East Kowloon Office | 5 | Mon - Fri: 9:00 am to 12:45 pm & 2:00 pm to 4:30 pm Sat: 9:00 am to 12:30 pm |
| Immigration - Sha Tin Office | 3 | Mon - Fri: 9:00 am to 12:45 pm & 2:00 pm to 4:30 pm Sat: 9:00 am to 12:30 pm |
| Immigration and Registration of Persons – Fo Tan Office | 3 | Mon - Fri: 9:00 am to 12:45 pm & 2:00 pm to 4:30 pm Sat: 9:00 am to 12:30 pm |
| Immigration - Tuen Mun Office | 4 | Mon - Fri: 9:00 am to 12:45 pm & 2:00 pm to 4:30 pm Sat: 9:00 am to 12:30 pm |
| Immigration and Registration of Persons – Yuen Long Office | 4 | Mon - Fri: 9:00 am to 12:45 pm & 2:00 pm to 4:30 pm Sat: 9:00 am to 12:30 pm |
| Immigration - West Kowloon Office | 4 | Mon - Fri: 9:00 am to 12:45 pm & 2:00 pm to 4:30 pm Sat: 9:00 am to 12:30 pm (Note: Travel Document Submission Kiosks are available for use from 8:00 am) |
*All offices are closed on Sundays and public holidays
| General Procedures | Procedures when verification of Supporting Documents is required |
|---|---|
|
|
General Application Procedures
| Procedures | Description | |
|---|---|---|
| 1 | Place your HK identity card / Acknowledgement of application for a Hong Kong permanent identity card(ROP140/140A)according to the instructions |
HK identity card
(Insert the card into the card reader) (Place the card onto the document reader) Acknowledgement of application for a Hong Kong permanent identity card (ROP140/140A)
(Place the acknowledgment onto the document reader) |
| 2 | Perform fingerprint verification |  |
| 3 | Take or scan photograph | Take photograph  Scan photograph  |
| 4 | Input application data |  |
| 5 | Verify data and sign |  |
| 6 | Select payment method and pay application fee according to the instructions | Select payment method (EPS, Octopus or FPS) Pay by EPS  Pay by Octopus  Pay by FPS  |
| 7 | Collect the collection notice and receipt |  |
There are two types of forms for local applications. Applicants can download them, together with the guidance notes.
Local application form (Form ID 841) for persons aged 16 or above
Local application form (Form ID 842) for children aged under 16
When an applicant submits his/her application via a Travel Document Submission Kiosk, he/she will be given a Collection Notice or receipt indicating the date and office for the collection of the new passport. Applicants / consenting parent or legal guardian of the child can collect the passport in person or authorise a representative who is over 18 years of age to collect the passport at the selected Immigration Office or Chinese Diplomatic and Consular Missions.
For replacement application, the previous passport must be produced for cancellation upon collection of the new one. If the applicant previously held a HKSAR Document of Identity for Visa Purposes, it must also be produced for cancellation. If only the Acknowledgement for a Hong Kong permanent identity card (ROP140/140A) was produced upon application:
- If the applicant chooses to collect the passport in Hong Kong, the original Hong Kong permanent identity card should be produced for verification upon collection of passport.
- If the applicant chooses to collect the passport at the Chinese Diplomatic and Consular Missions, the applicant may request the Immigration Department to send the Hong Kong permanent identity card together with the passport to the selected Chinese Diplomatic and Consular Mission for issue. The Acknowledgement for a Hong Kong permanent identity card (ROP140/140A) should be produced for cancellation upon collection of the identity card. If the applicant did not make such request, the original Hong Kong permanent identity card should be produced for verification upon collection of passport.
Collection at Immigration Office
Upon collection, the applicant / consenting parent or legal guardian of the child / authorised representative should present the Collection Notice at the Reception Counter or obtain a tag using the Self-service Tag Kiosk. To shorten the queuing time, an appointment booking through the Internet (www.gov.hk/tdbooking), Immigration Department Mobile Application or by phone (2598 0888) should be made. Appointment is not required for collection at Passport Collection Kiosk. The waiting time may be longer for applicants who have not made an appointment booking.
Eligible applicant may choose to collect his / her new passport in person at Passport Collection Kiosk of the selected Immigration Office. The collection arrangement will be sent by Short Message Service (SMS) notification prior to the collection period. Applicant is therefore advised to provide a mobile phone number subscribed with SMS. Depending on the circumstances, the applicant may still be required to collect the passport at collection counter.
Online appointment booking for collection of HKSAR Passport
Details for collection of HKSAR passport via Passport Collection Kiosk
Collection at Chinese Diplomatic and Consular Missions
f the applicant chooses to collect the new passport at the Chinese Diplomatic and Consular Missions, the new passport will be delivered to the selected Chinese Diplomatic and Consular Mission by double registered airmail or express despatch service. The applicant or authorised representative should collect the passport according to the instructions of the Chinese Diplomatic and Consular Missions. The mail service for passport delivery is provided by the Hong Kong Post and the availability of mail service varies by country. Please visit the Hong Kong Post website (https://www.hongkongpost.hk/) for the updated information on the provision of airmail services.
The applicant/consenting parent or legal guardian may authorise a person who is over 18 years of age as the representative to collect the new passport. Authorisation must be provided in writing on the authorisation form (ID678), clearly stating the representative’s full name and identity document number. The signature on the authorisation form must be the same as that signed on the application form. The acceptance of the authorisation does not preclude the possibility that the applicant/consenting parent or legal guardian may be required to attend in person.
Authorisation form for collection of travel document (ID 678)
The representative must produce his/her identity document and any other supporting document(s) as stated in the Collection Notice for verification. He / she will also have to produce the receipt indicating the date and office for collection of the passport.
