Extension of e-Channel service to Mainland frequent visitors

30 December 2011

The Immigration Department announced today (December 30) that it will extend its e-channel service to Mainland frequent visitors with effect from January 3 (Tuesday), 2012.

A spokesman for the Immigration Department said that Mainland frequent visitors who have successfully enrolled with the Department can perform self-service immigration clearance at the Lok Ma Chau Spur Line and Lo Wu control points with effect from January 3. The arrival and departure halls of Lo Wu control point will be equipped with eight and five e-Channels for enrolled Mainland frequent visitors respectively. The arrival and departure halls at Lok Ma Chau Spur Line control point will also be fitted with five and three e-Channels respectively. The e-Channel service for Mainland frequent visitors will gradually be extended to Shenzhen Bay, China Ferry Terminal, Macau Ferry Terminal and Airport control points before mid-2012.

The e-Channel service will be available for Mainland frequent visitors who have successfully enrolled. Enrollment offices located at Lok Ma Chau Spur Line, Lo Wu, Shenzhen Bay, China Ferry Terminal, Macau Ferry Terminal and Airport control points have started to provide enrollment services. Enrollment is free.

In addition, foreign frequent visitors and Macao permanent residents who have successfully enrolled with the Department can also perform self-service immigration clearance at the Lok Ma Chau Spur Line and Lo Wu control points starting from the same day (i.e. January 3).

For more details, please visit the Immigration Department's website at www.immd.gov.hk or refer to the information leaflets which are available at the Information and Liaison Section at 2/F, Immigration Headquarters; the relevant control points or the Exit-Entry Permit issuing offices in Shenzhen. Visitors may also call the department's hotline at (852) 2824 6111 or send an email to enquiry@immd.gov.hk for further information.