Extension of e-Channel service to Mainland frequent visitors at Shenzhen Bay control point

16 February 2012

The Immigration Department announced today (February 16) that it will extend its Mainland frequent visitors e-Channel service to Shenzhen Bay control point with effect from next Monday (February 20).

A spokesperson for the Immigration Department said Mainland frequent visitors who have successfully enrolled with the Department will be able to use e-Channels for immigration clearance at Shenzhen Bay control point. Currently, Mainland frequent visitors can use e-Channels for immigration clearance at Lok Ma Chau Spur Line and Lo Wu control points. The arrival and departure halls of Shenzhen Bay control point will be equipped with six and four e-Channels respectively for enrolled Mainland frequent visitors. The e-Channel service for Mainland frequent visitors will gradually be extended to China Ferry Terminal, Macau Ferry Terminal and Airport control points before mid-2012.

The e-Channel service is available to Mainland frequent visitors who have successfully enrolled. The enrollment offices are located at Lok Ma Chau Spur Line, Lo Wu, Shenzhen Bay, China Ferry Terminal, Macau Ferry Terminal and Airport control points. Enrollment is free of charge.

Foreign frequent visitors and Macao permanent residents who have successfully enrolled with the Department will also be able to enjoy the e-Channel service at Shenzhen Bay control point starting from February 20.

For more details, please visit the Department's website at www.immd.gov.hk or refer to information leaflets available at the Information and Liaison Section on 2/F, Immigration Headquarters, and at the relevant control points or the Exit-Entry Permit issuing offices in Shenzhen. Visitors may also call the Department's hotline at (852) 2824 6111 or send an email to enquiry@immd.gov.hk for further information.