Courteous Immigration staff commended (with photo)

26 April 2013

The Senior Immigration Assistant, Mr Hong Ki-ying, has been elected Hong Kong's most courteous Immigration control officer.

The Director of Immigration, Mr Chan Kwok-ki, and the Deputy Executive Director of the Hong Kong Tourism Board, Ms Daisy Lui, today (April 26) presented awards and souvenirs to Mr Hong at Immigration Headquarters.

"The Most Courteous Immigration Control Officers Election in 2012 was the 17th such campaign and its objective was to promote a customer-focused service culture within the Government and to help improve Hong Kong's tourist industry," Mr Chan said.

He thanked all front-line Immigration control officers for their devotion in providing efficient and courteous service to travellers. "Hong Kong is Asia's world city and a gateway to the Mainland and the world. As Hong Kong's gatekeeper, the Immigration Department is committed to providing quality and efficient services to visitors while implementing effective immigration control," he said.

Mr Chan also thanked the Hong Kong Tourism Board for its support in making the Most Courteous Immigration Control Officers Election a success. The winner was appointed a Hong Kong Courtesy Ambassador by the Board.

The Deputy Executive Director of the Hong Kong Tourism Board, Ms Daisy Lui (left), and the Director of Immigration, Mr Chan Kwok-ki (right), present the award and souvenirs to the most courteous Immigration control officer, Mr Hong Ki-ying, today (April 26).

The Deputy Executive Director of the Hong Kong Tourism Board, Ms Daisy Lui (left), and the Director of Immigration, Mr Chan Kwok-ki (right), present the award and souvenirs to the most courteous Immigration control officer, Mr Hong Ki-ying, today (April 26).