Hong Kong Immigration Department wins Radiant Service Award of Radiant eID Awards (with photo)

2 Dec 2015

The smart identity card and its system of the Hong Kong Immigration Department (ImmD) has won the international Radiant Service Award of the Radiant eID Awards from the Asia Pacific Smart Card Association (APSCA). The trophy was received during a presentation ceremony yesterday (December 1) at the 11th Government Forum on Electronic Identity in Dhaka, Bangladesh.

The Radiant Service Award aims to recognise outstanding electronic identity schemes and the judges consider schemes from the perspective of residents. An awarded government agency has to deliver an exemplary smart identity card service to its residents for at least five years, not only to provide broader and more efficient government services, but also to make residents' life more convenient. The selection panel evaluates the operational duration, system stability, application variety and long-term benefits for the government and its residents. The award has commended the excellence of ImmD in regard to the introduction of the smart identity card and its system as well as quality services to Hong Kong residents.

This award recognises the achievements of the smart identity card and its system. In June 23, 2003, ImmD first introduced the smart identity card system in the Asian region and it has been in use for 12 years. It has been a cornerstone for the development of electronic identity documents and has been beneficial in extending the application of smart identity cards, including in the automated passenger clearance system (e-Channel) as well as the self-service kiosks for passport application. These measures have brought convenience to residents.

ImmD extends its gratitude to APSCA for presenting the award to the smart identity card and its system and its praise for the services of ImmD. In the future, ImmD will continue its efforts on introducing advanced technologies and providing quality services to Hong Kong residents.

Hong Kong Immigration Department wins Radiant Service Award of Radiant eID Awards

Assistant Principal Immigration Officer Mr Dennis Or (left) receives the Radiant Service Award on behalf of the Immigration Department in Dhaka, Bangladesh, yesterday (December 1)