Provision of HKSAR passport replacement service in the Mainland

Introduction

With effect from 7 November 2016, eligible applicants with a valid HKSAR permanent identity card may submit their replacement applications for HKSAR passport and subsequently collect the passports at Immigration Divisions of the Office of the Government of the HKSAR in Beijing (“BJO”), the Hong Kong Economic and Trade Office in Shanghai (“SHETO”) , the Hong Kong Economic and Trade Office in Chengdu (“CDETO”)  and the Hong Kong Economic and Trade Office in Guangdong (“GDETO”).

Applicants may submit their passport replacement applications in person or by post to BJO, SHETO, CDETO and GDETO.  For replacement of passport which has been lost/damaged/defaced/is not available, amendment of personal particulars in a passport or cross linking of passports, applicants are required to submit the applications in person. The Immigration Divisions of the Mainland offices will conduct initial check on the submitted documents which will be forwarded to Travel Documents and Nationality (Application) Section of Immigration Department for processing.  After approval of the applications, the new passports will be sent to the Immigration Division of the respective Mainland offices for issuance to applicants.

Documents Required

Forms

Form(s) Required /Application TypeNormal ReplacementReplacement of a passport which has been lost/damaged/defaced/is not availableAmendments of personal particulars of the passportCross linking of passports
ID843/ID844
ID853
ID854
ID645
ID879

Applicants should complete the application forms which should be submitted together with the supporting documents and fee.

Photograph

Three recent colour photographs with white background (Photograph requirements).

Supporting Documents

(a)

Hong Kong permanent identity card;

(b)

Existing HKSAR passport;

Additional requirements for an unmarried person under 18 years old

(c)

Consenting parent or legal guardian's Hong Kong identity card, valid travel document or other identity document;

(d)

Birth certificate to prove his/her relationship with the consenting parent, or a court order, if applicable, to prove that the consenting legal guardian concerned has custodial rights in respect of him/her;

(e)

Applicants who are still holding a valid Hong Kong permanent identity card for persons under 11 years old, school document (e.g. a Student's Handbook bearing the child's name, date of birth and photograph that should be certified by a chop of the school) or other evidence of identity bearing a photograph is required. If evidence of identity is not available, a completed Form for Countersignature (ID641) together with a photocopy of the countersignatory's identity document should be submitted.

For a married person under 18 years old, only his/her marriage certificate is required. Parental or legal guardian's consent or items (c) and (d) are not required.

When submitting the application in person, applicants should bring the application form, photographs and cheque/bank draft along with the original and photocopies of supporting documents.  For postal applications, applicants should send in the application form, photographs and cheque/bank draft along with photocopies of the supporting documents.  No cash, no original documents or previous travel documents should be sent along with the application.

Fee

Applicants should pay the HKSAR passport fee (ID852) and the additional charge for the delivery of the passport (doubled registered airmail: HK$43/US$6 or Speedpost: HK$125/US$16.5) from the HKSAR to the Mainland offices. The fees should be paid by crossed cheques and bank drafts made payable to “The Government of the Hong Kong Special Administrative Region” in Hong Kong or US dollar. For cheques or bank drafts not drawn on a bank in the HKSAR or in US currency, a bank handling charge is required. Alternatively, applicants may assign a local referee to pay the fees.

Processing Time

The processing time of a replacement application will normally take 4 to 6 weeks upon receipt of all necessary documents, fee and photograph. The time for forwarding the application and dispatching the prepared passport is excluded.

The Mainland office will inform the applicant when the new passport is ready for collection. 

Arrangement for Collection of the passport

If the applicant submits the application in person at the Mainland office, he/she may collect the passport in person or authorize in writing (Authorisation Form) a person aged 18 or above to collect the passport at the Mainland office.  Applicant must collect the passport in person at the Mainland office if he/she has not attended the office when submitting the application.

For an applicant under 16 years old, the consenting parent or legal guardian ( the one who has signed on the application form) may collect the child’s passport in person or authorize in writing (Authorisation Form) a person aged 18 or above to collect the child’s passport at the Mainland office.  The child must attend the Mainland office in person either upon submitting the passport application or at the time of passport collection.

The existing HKSAR passport should be produced for cancellation upon collection of the new one.  The originals of supporting documents should be produced for verification if only photocopies of them are provided upon application.

Contact details of the Immigration Divisions of the four Mainland offices

Office of the Government of the HKSAR in Beijing (“BJO”)

71 Di'anmen Xidajie, Xicheng District, Beijing, China 
Postal Code : 100009
Tel. : (86 10) 6657 2880, ext. 311   Fax : (86 10) 6657 2823
E-mail : bjohksar@bjo-hksarg.org.cn  
Website: http://www.bjo.gov.hk

Hong Kong Economic & Trade Office in Shanghai (“SHETO”)

21/F, The Headquarters Building, 168 Xizang Road (M), Huangpu District, Shanghai, China      
Postal Code : 200001
Tel. : (86 21) 6351 2233, ext. 160   Fax : (86 21) 6351 9368
E-mail : enquiry@sheto.gov.hk  
Website: http://www.sheto.gov.hk

Hong Kong Economic & Trade Office in Chengdu (“CDETO”)

38/F, Tower 1, Plaza Central, 8 Shuncheng Street, Yan Shi Kou, Chengdu, Sichuan Province, China 
Postal Code : 610016
Tel. : (86 28) 8676 8301, ext. 330   Fax : (86 28) 8676 8300
E-mail : general@cdeto.gov.hk  
Website: http://www.cdeto.gov.hk

Hong Kong Economic and Trade Office in Guangdong (“GDETO”)

Flat 7101, Citic Plaza, 233 Tian He North Road, Guangzhou, Guangdong Province, China 
Postal code: 510613
Tel. :(86 20) 3891 1220, ext. 608   Fax : (86 20) 3877 0466
E-mail : general@gdeto.gov.hk  
Website: http://www.gdeto.gov.hk