18 August 2016
The Immigration Department (ImmD) wishes to alert members of the public to stay vigilant to bogus voice message phone calls claiming from the ImmD offices. The ImmD has recently received public enquiries pertaining to receipt of incoming voice message phone calls purportedly from the ImmD offices for an uncollected mail from the ImmD. The call recipient is also requested to provide information by following instructions.
The ImmD once again reminds members of the public that they should not simply rely on the incoming call display to establish the true identity of caller as the scammers could deliberately falsify the caller ID by means of caller ID spoofing. Moreover, the ImmD will not make any pre-recorded voice calls to any members of the public.
The public should remain vigilant and verify the identity of a caller when contacted by phone, and should not disclose their personal information to others arbitrarily. If there is any doubt, they should contact the ImmD's enquiry hotline 2824 6111 or email email@example.com.
Anyone suspecting a scam should immediately report it to the police.