27 November 2025
The Immigration Department (ImmD) announced today (November 27) that residents affected by the fire at Wang Fuk Court in Tai Po may visit any Registration of Persons Office during office hours for the replacement of their Hong Kong identity card without an appointment. For the addresses and office hours of the offices, please refer to Annex I.
Similarly, affected residents who need to replace their Hong Kong Special Administrative Region travel documents may visit Immigration Headquarters or any Immigration Branch Office during office hours without an appointment. For the addresses and office hours of the offices, please refer to Annex II.
For more details about the arrangements, please visit the ImmD website (www.immd.gov.hk). For enquiries, please contact the ImmD by email (enquiry@immd.gov.hk) or by the enquiry hotline (2824 6111).
Immigration Department Registration of Persons (“ROP”) Offices
Addresses and Business Hours
ROP Offices:
| ROP Offices | Addresses | Working Hours# |
|---|---|---|
| Hong Kong Office | 8th Floor, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong | Monday to Friday: 9:00am - 4:30pm Saturday: 9:00am - 12:30pm |
| Kowloon Office | 3rd Floor, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Sham Shui Po, Kowloon | Monday to Friday: 9:00am - 4:30pm Saturday: 9:00am - 12:30pm |
| Tseung Kwan O Office | 3rd Floor, Administration Tower (for registration service) and 1st Floor, Administration Tower (for collection service), Immigration Headquarters, 61 Po Yap Road, Tseung Kwan O, New Territories | Monday to Friday: 8:45am - 4:30pm Saturday: 9:00am - 11:30am |
| Fo Tan Office | Shops 405-407, 4th Floor, Jubilee Square, 2-18 Lok King Street, Fo Tan, New Territories | Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
| Tuen Mun Office | 3rd Floor, Tuen Mun Siu Lun Government Complex, 19 Siu Lun Street, Tuen Mun, New Territories | Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
| Yuen Long Office | 1st Floor, Yuen Long Government Offices, 2 Kiu Lok Square, Yuen Long, New Territories | Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
# Closed on Sundays and public holidays
Immigration Headquarters and Immigration Branch Offices
Addresses and Business Hours
Offices:
| Offices | Addresses | Working Hours # |
|---|---|---|
| Travel Documents and Nationality (Application) Section | 2nd Floor, Administration Tower, Immigration Headquarters, 61 Po Yap Road,Tseung Kwan O, New Territories | Monday to Friday: 8:45am - 4:30pm Saturday: 9:00am - 11:30am |
| Hong Kong Island Travel Documents Issuing Office | 2nd Floor, Harbour Building, 38 Pier Road, Central, Hong Kong | Monday to Friday: 9:00am - 4:30pm Saturday: 9:00am - 12:30pm |
| East Kowloon Office | Level 2, Sceneway Plaza, Sceneway Garden, 8 Sceneway Road, Lam Tin, Kowloon | Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
| West Kowloon Office | Ground Floor, 28 Kimberley Street, Tsim Sha Tsui, Kowloon | Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
| Sha Tin Office | 3rd Floor, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin, New Territories | Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
| Fo Tan Office | Shops 405-407, 4th Floor, Jubilee Square, 2-18 Lok King Street, Fo Tan, New Territories | Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
| Tuen Mun Office | 1st and 2nd Floors, Tuen Mun Siu Lun Government Complex,19 Siu Lun Street, Tuen Mun, New Territories (The Travel Document Submission Kiosk is located on the 1st Floor, the Passport Collection Kiosk and counter services are available on the 2nd Floor) |
Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
| Yuen Long Office | 1st Floor, Yuen Long Government Offices, 2 Kiu Lok Square, Yuen Long, New Territories | Monday to Friday: 9:00am - 12:45pm 2:00pm - 4:30pm Saturday: 9:00am - 12:30pm |
# Closed on Sundays and public holidays
27-11-2025
