20 March 2026
The Immigration Department (ImmD) announced today (March 20) that the service scope of the Personal Documentation Submission Kiosks (PDSKs) will be expanded with effect from March 23 to cover more eligible applicants for Hong Kong identity cards (HKICs) and Hong Kong Special Administrative Region (HKSAR) passports in a self-service manner at the PDSKs.
Application for HKICs
Currently, persons aged 18 or above holding a valid locally issued smart identity card may submit the following types of identity card replacement applications at the PDSKs without the need to make an appointment:
- Replacement of an adult identity card for persons reaching the age of 18 who hold an identity card for persons aged 11 to 17; and
- Replacement of a permanent identity card for persons whose eligibility for a permanent identity card has been verified.
Starting from March 23, the services of the PDSKs will cover replacement applications for lost identity cards from eligible persons aged 18 or above. Applicants may submit their replacement applications at the PDSKs without the need to make an appointment.
Application for HKSAR passports
Currently, holders of a valid locally issued permanent identity card or an Acknowledgement of Application for a Hong Kong Permanent Identity Card may submit the following types of HKSAR passport applications at the PDSKs without the need to make an appointment:
- First application (not applicable to persons aged below 11); and
- Normal replacement (due to expiry of the passport).
Starting from March 23, eligible HKSAR passport applicants aged 18 or above may also apply at the PDSKs for passport replacement in cases of loss, damage, defacement or unavailability. Similarly, applicants may submit their replacement applications at the PDSKs without the need to make an appointment.
Eligible applicants may choose to apply for an identity card and an HKSAR passport through the PDSKs in one go. The PDSKs are located at the Immigration Headquarters in Tseung Kwan O. For the types of applications covered by the PDSKs, as well as their locations and service hours, please refer to the Annex. The above information is also available on the ImmD website (www.immd.gov.hk) and the ImmD mobile application.
For enquiries, please contact the ImmD by the enquiry hotline (2824 6111), fax (2877 7711) or email (enquiry@immd.gov.hk).
Personal Documentation Submission Kiosks at the Immigration Headquarters
Types of Applications
| Type of Application | Eligible Age | |
| Hong Kong identity card | Replacement for an adult identity card Note (1) | Reaching the age of 18 |
| Replacement for a permanent identity card for persons having their eligibility for a permanent identity card verified Note (2) | Aged 18 or above | |
| [New type] Replacement for an identity card due to loss Note (2) |
Aged 18 or above | |
| HKSAR passport Note (3) |
First application | Aged 11 or above |
| Normal replacement (due to expiry of the passport) | No age limit | |
| [New type] Replacement for an HKSAR passport which has been lost, damaged, defaced or is not available |
Aged 18 or above | |
Note (1): Applicants must be holders of a valid locally issued identity card for persons aged 11 to 17.
Note (2): Applicants must be holders of a valid locally issued identity card.
Note (3): Applicants must hold a valid locally issued permanent identity card or an Acknowledgement of Application for a Hong Kong Permanent Identity Card.
Location and Service Hours
| Location | Service Hours | Scope of Services |
| 3/F, Administration Tower, Immigration Headquarters: Registration of Persons – Tseung Kwan O Office |
Monday to Friday: 8:45am – 4:30pm Saturday: 9:00am – 11:30am (Except public holidays) |
|
| 2/F, Administration Tower, Immigration Headquarters: Travel Documents and Nationality (Application) Section |
Monday to Friday: 8:45am – 4:30pm Saturday: 9:00am – 11:30am (Except public holidays) |
|
| G/F, Administration Tower, Immigration Headquarters | Monday to Friday: 4:30pm – 10:00pm Saturday: 11:30am – 10:00pm (Except public holidays) |
|
20-03-2026
