Management and Support Branch

Text Version

- Management and Support Branch
  
  Assistant Director
  (Management and Support)
  
  Mr AU YEUNG Chi-wai, Wilson
  2829 3875
  - Implementation of the overall support programme covering planning and development; human resources management on the disciplined grades; contingency administration; quality assurance and public relations
  - Immigration Service Institute of Training and Development
    
    Commandant
    (Immigration Service Institute of Training and Development)
    3693 8118
    - Developing and implementing departmental training and recruitment plan
    - Reviewing and implementing training and career development strategies and policies to meet changing circumstances and operational needs
    - Deployment of service staff
    - Monitoring and handling matters relating to staff performance
  - General Affairs Division
    
    Principal Immigration Officer
    (General Affairs)
    2829 3847
    - Coordinating publicity strategy of the department and handling matters relating to public relations, external liaison and media enquiries
    - Answering public enquiries regarding the services provided by the department
    - Handling staff welfare matters, promoting staff relations and strengthening staff's esprit de corps
  - Service Management and Audit Division
    
    Principal Immigration Officer
    (Service Management and Audit)
    2829 3820
    - Handling matters relating to service support and staff discipline
    - Promoting excellence in service quality
    - Planning and conducting management audit
    - Monitoring and reviewing of complaints from the public
    - Overseeing equal opportunities matters, including those relating to the needs of persons with disabilities

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