Cross-boundary passenger traffic arrangements for National Day festive period

26 September 2013

The Immigration Department estimates that around 6.03 million passengers will pass through Hong Kong's sea, land and air control points during the upcoming National Day festive period (Mainland holidays from October 1 to 7), representing an increase of about 10.6 per cent over the corresponding period last year. Among them, 77 per cent, or around 4.64 million passengers, will pass through land boundary control points. The number of inbound passengers using land boundary control points will be at its heaviest on October 1 (Tuesday) with around 420 000 passengers arriving in Hong Kong, while the number of outbound passengers will reach its peak on October 5 (Saturday) with around 397 000 passengers departing Hong Kong.

Lo Wu will be the busiest control point and it is estimated that there will be 2.026 million passengers, with a daily average of 289 000 passengers, travelling via this control point during the festive period. The passenger traffic at the Lok Ma Chau, Lok Ma Chau Spur Line and Shenzhen Bay control points will also be heavy, with daily average forecasts of 87 000, 144 000 and 108 000 passengers respectively.

To cope with the anticipated heavy traffic during the festive period, the Immigration Department has redeployed additional staff to reinforce various control points, and minimised leave for front-line officers in order to operate extra clearance counters and kiosks. Additional security guards will also be deployed to provide crowd management support.

Furthermore, the Immigration Department, the Police, the Customs and Excise Department and the MTR Corporation will set up a joint command centre at Lo Wu Control Point to closely monitor passenger traffic conditions and make necessary arrangements. The Immigration Department will also establish close communication with the Mainland frontier inspection authorities to ensure smooth passenger traffic flow.

To avoid congestion and a longer than usual waiting time for immigration clearance during the morning and evening peak hours, the Immigration Department advises all cross-boundary passengers to plan in advance and make their journeys during the less busy periods in the late morning or early afternoon, and to keep track of radio and TV broadcasts on traffic conditions at various control points. The expected busy times at land boundary control points are available on the website of the Immigration Department at Information on public transport services to and from various control points is available on the Transport Department website at Meanwhile, the Immigration Department will upload daily passenger statistics during the above festive period on its website for public reference.

The Immigration Department reminds travellers to carry their proof of identity and valid travel documents when travelling. They should also check the validity of their travel documents, in particular residents under the age of 18 whose Home Visit Permits are valid for three years from the date of issue. Non-permanent residents must take their valid smart identity card as well as their Document of Identity for Visa Purposes or valid travel document.

Holders of the acknowledgement receipt issued due to reported loss or replacement of their Hong Kong identity cards, or children under 11 years old who hold Hong Kong identity cards, should carry a valid travel document or Re-entry Permit.

Over 400 e-Channels have been installed at various control points. Hong Kong residents enrolled for the Express e-Channel should enrol again if they have been issued with a new identity card. Furthermore, re-enrolment is required for Mainland visitors who have renewed their Exit-entry Permit for Travelling to and from Hong Kong and Macao or their exit endorsement.

Hong Kong residents who require assistance while travelling outside Hong Kong may call the 24-hour hotline of the Assistance to Hong Kong Residents Unit at (852) 1868.