10 January 2014
The Immigration Department today (January 10) announced that the West Kowloon Office (WKO) and the Kowloon Births Registry (KBR) will be relocated to 28 Kimberley Street, Tsim Sha Tsui, next Monday (January 13). Existing offices at Yau Ma Tei Carpark Building will be closed on the same day.
WKO mainly provides services relating to the application and issue of travel documents for residents as well as extension of stay in Hong Kong, while KBR mainly provides birth registration services. The new offices are conveniently located in the commercial area of Tsim Sha Tsui for ease of public access. To further improve our quality services, apart from having more service counters, the new offices will also be equipped with baby-care rooms and barrier-free facilities.
"In view of the high public demand for travel document application, after relocation to Tsim Sha Tsui, daily quotas for processing applications at WKO will be increased from 305 to 400 on weekdays and from 175 to 230 on Saturdays while the quotas for travel document collection will also be increased from 460 to 500 on weekdays and from 265 to 300 on Saturdays. In addition, the number of self-service kiosks for passport application will be increased from two to four, with their operating hours advanced to 8am, so as to facilitate residents submitting their passport applications through electronic services," an Immigration Department spokesman said.
For enquiries, please visit the Immigration Department website at www.immd.gov.hk, call the Department's hotline on 2824 6111 or fax to 2877 7711.