Our Services

Online Application

• For online application for a Statement of Travels Records, please click here.

By Post or In Person

Completed form (ID 697) should be submitted together with completed Acknowledgement Card (ID 697A) and Mailing Label (ID 839).

https://www.immd.gov.hk/eng/forms/forms/id697.html

• By Post
  Records Centre, Immigration Department
  10th Floor, Administration Tower, Immigration Headquarters, 61 Po Yap Road, Tseung Kwan O, New Territories
  
  Underpaid mail items will not be accepted by the Immigration Department. For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting. (Details)
• In Person
  Receipt and Despatch Sub-unit, Immigration Department
  Ground Floor, Administration Tower, Immigration Headquarters, 61 Po Yap Road, Tseung Kwan O, New Territories

1. Copy of the particulars and signature pages of the data subject’s proof of identity (e.g. travel document);
2. Copy of the data subject’s Hong Kong Identity Card (except for visitor to Hong Kong); and
3. If the applicant is not the data subject (e.g. being the parent of the data subject who is a minor or being authorised in writing by the data subject), document(s) which can sufficiently prove the applicant’s eligibility to obtain the travel records of the data subject is/are also required (e.g. authorisation letter, copy of data subject’s birth certificate, copy of court order, etc.).

It normally takes around 10 working days to process an application for a statement of travel records after receipt of all necessary documents and the fee (working days refer to Monday to Friday, excluding General Holidays). The time of mailing service is excluded from the processing time.

Application Fee

The application fee for a statement of travel records is HK$160.

Payment Methods

For applications submitted on the Internet or through the Immigration Department Mobile Application, an email for online payment will be sent to applicant after processing the application. Applicant could pay through FPS, PPS, Mainland China’s Licensed Digital Wallets (Alipay, WeChat Pay and UnionPay App only) or by credit card (VISA, Mastercard, UnionPay and JCB only) through the webpage link provided in the email by entering the application reference number.

For applications submitted by post or in person, application fee should be paid upon submission of the applications. No cash or post-dated cheque should be sent along with the applications. Applicants should send in crossed cheque, bank draft or cashier order payable to “The Government of the Hong Kong Special Administrative Region”.

The statement of travel records will be sent to the applicant by registered mail.