Immigration Department Annual Report 2020

Appendix 18 - Training Courses for Staff

Course		Duration (week(s)/day(s))	No. of Participants
Course		Duration (week(s)/day(s))	2018	2019	2020
Induction Course	IO Induction Course (Professional Diploma in Management in Immigration Services and Control for IOs ^{[Remark 1]})	25 weeks	382	165	105
Induction Course	IA Induction Course (Professional Diploma in Immigration Services and Control for IAs ^{[Remark 2]})	14 weeks	782	501	230
Development Course	Customer Service Workshop	1 day/half day	1,439	635	331
	Mediation and Communication Workshop	2 days	105	79	38
	Professional Certificate in Frontline Management in Immigration Services and Control for CIAs (Fundamental Course for CIA Duties^{[Remark 3]})	2 weeks	97	51	26
	Professional Diploma in Immigration Control and Passenger Clearance (IA Passenger Clearance Course^{[Remark 4]})	7 weeks	489	395	184
	IO Consolidation Training	2 days	171	178	113
	IO Enhancement Course	1 week	43	66	0^{[Remark 5]}
	Mid-Career Development Programme	6 days	242	134	0^{[Remark 5]}
	Professional Certificate in Preparatory Management in Immigration Services and Control for SIAs (SIA Development Course^{[Remark 6]})	1 week/8 days	24	73	26
	Professional Certificate in Effective Leadership and Management for Senior Immigration Officer (SIO Management Competency Course^{[Remark 7]})	1 week	39	40	20
	Leadership Breakthrough Course^{[Remark 8]}	2 days	-	68	0^{[Remark 5]}
	Tactical Training	half day to 2 days	521	355	331
	Tactical Training (Castle Peak Bay Immigration Centre)	10 days	90	70	70
	Detention Centre Management Course	5 days	168	166	0^{[Remark 5]}
	Workplace Visit	1 day	678	494	0^{[Remark 5]}
	Psychological First Aid Course	3 days	89	59	28

Remark(s):

The participants will be awarded “Professional Diploma in Management in Immigration Services and Control for IOs” upon completion of the programme.
The participants will be awarded “Professional Diploma in Immigration Services and Control for IAs” upon completion of the programme.
Course name changed to “Professional Certificate in Frontline Management in Immigration Services and Control for CIAs” since March 2018.
Course name changed to “Professional Diploma in Immigration Control and Passenger Clearance” since November 2019.
In light of the pandemic of coronavirus disease 2019, the ISITD has suspended this training programme.
Course name changed to “Professional Certificate in Preparatory Management in Immigration Services and Control for SIAs” since March 2018.
Course name changed to “Professional Certificate in Effective Leadership and Management for Senior Immigration Officer” since December 2020.
Newly introduced in January 2019.