Offices in Immigration Headquarters

Certificate of Entitlement Section
Address : 6th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 5:00pm (Mon - Fri)
Closed on Saturdays, Sundays and public holidays
Telephone Number: General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :enquiry@immd.gov.hk
Employment and Visit Visas Section
Address : 24th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 5:00pm (Mon - Fri)
Closed on Saturdays, Sundays and public holidays
Telephone Number: General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :enquiry@immd.gov.hk
Extension Section
Address : 5th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 4:30pm (Mon - Fri)
9:00am - 11:30am (Sat)
Closed on Sundays and public holidays
Telephone Number : General Enquiries
Hotline : (852) 2824 6111
Fax-line : (852) 2877 7711
E-mail : enquiry@immd.gov.hk
Appointment Booking Services
  • To save your time, please use the 24-hour appointment booking services:
    Appointment booking services website : www.gov.hk/esbooking
    Telephone Appointment Booking Hotline: (852) 2598 0888
  • At the Extension Section, the following categories of applicants can make appointment through the Appointment Booking Services:
    (a) Persons admitted under General Employment Policy or their dependants
    (b) Persons with student status or their dependants; and
    (c) Dependants of Hong Kong permanent residents or residents who are not subject to a limit of stay (i.e. residents with the right to land or on unconditional stay)
  • You can select your appointment within the next 24 working days following the day booking the appointment.
  • An applicant can make a group appointment (a maximum of 4) at the same time interval. All group members are required to attend together.
  • After an appointment is made, one may change or cancel the appointment. For changing an appointment, one can only choose a new bookable day at least one working day later than the day making the change.
  • Subject to the availability of quotas on that day, applicant may also attend the Extension Section in person to get a quota tag before his/her application be processed.
Foreign Domestic Helpers Section
Address : 3rd Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 4:30pm (Mon - Fri)
9:00am - 11:30am (Sat)
Closed on Sundays and public holidays
Telephone Number: General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :enquiry@immd.gov.hk

Appointment Booking Services

  • To save your time, please use the 24-hour appointment booking services :
    • Appointment booking services website : www.gov.hk/esbooking
    • Telephone Appointment Booking Hotline: 2598 0888
  • At the Foreign Domestic Helpers Section, the following categories of applicants can make appointment through the Appointment Booking Services:
    (a) Foreign domestic helpers submitting extension of stay applications with the same employer,
     
    • Contract renewal
    • Complete the remainder period of the current contract
    • Mutual agreement for extension of current contract for one month
    (b) Foreign domestic helpers submitting extension of stay applications with a new employer (Change of employer)
  • You can select your appointment within the next 24 working days following the day booking the appointment.
  • After an appointment is made, one may change or cancel the appointment. For changing an appointment, the earliest day will be the next working day of the date of changing the appointment.
  • Subject to the availability of quotas on that day, applicant may also attend the Foreign Domestic Helpers Section in person to get a quota tag before his/her application be processed.

New arrangements for submission of applications from foreign domestic helpers for an extension of stay sponsored by the same employer (With effect from 12 July 2010)

Information and Liaison Section
Address : 2nd Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 4:30pm (Mon - Fri)
9:00am - 11:30am (Sat)
Closed on Sundays and public holidays
Telephone Number: General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :enquiry@immd.gov.hk
International Co-operation Section
Address : 9th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 5:00pm (Mon - Fri)
Closed on Saturdays, Sundays and public holidays
Telephone Number : Assistance to Hong Kong Residents Unit
24-hour Hotline : (852) 1868
Fax-line : (852) 2519 3536
E-mail : enquiry@immd.gov.hk
Other Visas and Permits Section
Address : 7th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 5:00pm (Mon - Fri)
Closed on Saturdays, Sundays and public holidays
Telephone Number: General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :enquiry@immd.gov.hk
Quality Migrants and Mainland Residents Section
Address : 6th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 5:00pm (Mon - Fri)
Closed on Saturdays, Sundays and public holidays
Telephone Number: General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :enquiry@immd.gov.hk
Appointment Booking Services
  • To save your time, please use the 24-hour appointment booking services:
    • Appointment booking services website: www.gov.hk/esbooking
    • Telephone Appointment Booking Hotline: 2598 0888
  • At the Quality Migrants and Mainland Residents Section, the following categories of applicants applying for extension of stay can make an appointment through the Appointment Booking Services:
    (a) Persons admitted under the following arrangements/schemes or their dependants,
     
    • Admission Scheme for Mainland Talents and Professionals
    • Immigration Arrangements for Non-local Graduates
    (b) Persons admitted under the Supplementary Labour Scheme
    (c) Persons with student status or their dependants
  • You can select your appointment within the next 24 working days following the day booking the appointment.
  • An applicant (except person admitted under the Supplementary Labour Scheme) can make a group appointment (a maximum of 4) at the same time interval. All group members are required to attend together.
  • After an appointment is made, one may change or cancel the appointment. For changing an appointment, one can only choose a new bookable day at least one working day later than the day making the change.
  • Subject to the availability of quotas on that day, applicant may also attend the Quality Migrants and Mainland Residents Section in person to get a quota tag before his/her application be processed.
Right of Abode Section
Address : 25th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 5:00pm (Mon - Fri)
Closed on Saturdays, Sundays and public holidays
Telephone Number : General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail : enquiry@immd.gov.hk
Travel Documents and Nationality (Application) Section
Address : 4th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 4:30pm (Mon - Fri)
9:00am - 11:30am (Sat)
Closed on Sundays and public holidays
Telephone Number : General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail : enquiry@immd.gov.hk

The Office provides the following services:

Travel Documents (Issue) Section
Address : 4th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai
Working Hours : 8:45am - 4:30pm (Mon - Fri)
9:00am - 11:30am (Sat)
Closed on Sundays and public holidays
Telephone Number: General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :enquiry@immd.gov.hk

The Office provides the following services:

  • Accepting applications for issuing Hong Kong Special Administrative Region (HKSAR) passports and Document of Identity for Visa Purposes.
  • You may book an appointment through the telephone booking system at (852) 2598 0888 or online on the day following the date of issue of the Collection Notice issued by the Immigration Department notifying you the period and office for collecting your new travel document.