The Government exists to serve the community well within available resources. To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.
The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.
The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.
Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.
The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.
Information Leaflet of Code on Access to Information
Immigration Department Code on Access to Information
This Department has designated Principal Immigration Officer (Records and Data Management) as the Access to Information Officer who is responsible for ensuring that requests for access to information under the Code are properly dealt with in accordance with the specified procedures.
Requests for information or records held by the Department may be made by e-submission via GovHK, letter or application form downloadable from our Department's homepage or obtainable from Information and Liaison Section on the 2nd floor of Immigration Tower and at Immigration Branch Offices. The application should be addressed to:
Access to Information Officer Immigration Department 23/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong
Underpaid mail items will not be accepted by the Immigration Department. For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting. (Details)
Information of the Department available to the public includes:
Other than publications which are available free of charge, or at cost specified, the standard photocopying charge of providing the requested information will be levied. This charge is to apply unless otherwise provided by enactment or approved by the Secretary for Financial Services and the Treasury.
For enquiries, please contact the Access to Information Officer [E-mail Address: rm@immd.gov.hk; Fax No.: (852) 2824 1675].
Immigration Department
Our Access to Information Officer
Our Access to Information Officer is Principal Immigration Officer (Records and Data Management). He is responsible for ensuring that requests for access to information under the Code are properly dealt with in accordance with the specified procedures.
Requests for information or records held by the Department may be made by e-submission via GovHK, letter or application form either
obtainable from Information and Liaison Section on the 2nd floor of Immigration Tower and at Immigration Branch Offices; or
available for download from this web site on Internet.
The application should be addressed to :
Access to Information Officer Immigration Department 23/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong
Underpaid mail items will not be accepted by the Immigration Department. For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting. (Details)
List of Records or Publications Available to the Public
Note : * Plus an additional amount equal to the airmail postage at the normal rate.
Please Select:
Registration of Persons Ordinance, Cap 177 (section 10)
Description of Information
Fee$
Available at
Registration of Persons Ordinance, Cap 177 (section 10)
25.
Certificate of registered particulars
425
Registration of Persons Offices (General enquiries: 2824 6111)
Registration of Persons Ordinance, Cap 177 (section 10)
26.
Certified copy of identity card records
425
Registration of Persons Offices (General enquiries: 2824 6111)
Please Select:
Public Finance Ordinance, Cap 2 (section 17C)
Description of Information
Fee$
Available at
Public Finance Ordinance, Cap 2 (section 17C)
27.
Travel records
160
Records Centre 12/F, Immigration Tower, Wanchai (General enquiries: 2824 6111)
Public Finance Ordinance, Cap 2 (section 17C)
28.
The certification of a true extract of any document, book, record, or instrument by a public officer under section 17C
160
Births & Deaths General Register Office (General enquiries: 2824 6111)
Public Finance Ordinance, Cap 2 (section 17C)
29.
The certification of a true extract of any document, book, record or instrument in connection with the applications for declaration of change of nationality, naturalisation as a Chinese national, renunciation and restoration of Chinese nationality by a public officer under section 17C
The certification of a true extract of any document, book, record or instrument in connection with the application for HK travel document by a public officer under section 17C
The certification of a true extract of any document, book, record or instrument in connection with applications for visa, entry permit and/or extension of stay by a public officer under section 17C
160
Documents Sections, Visa Control Sections Immigration Tower, Wanchai (General enquiries: 2824 6111)
Chinese Nationality (Miscellaneous Provision) Ordinance, Cap 540 Schedule
Description of Information
Fee$
Available at
Chinese Nationality (Miscellaneous Provision) Ordinance, Cap 540 Schedule
32.
Certified copy of any certificate issued under Article 16
Other than publications which are available free of charge, or at cost specified, the following photocopying charge will be levied :
Photocopy black and white on A3 or A4 size paper with or without enlarging
HK $1.4 (A4 size) or HK $1.6 (A3 size) per photocopy unless otherwise provided by enactment or approved by the Secretary for Financial Services and the Treasury.
(In this context, a document usually means a booklet, a report, or an enclosure in a file)
