Access to Information

Code on Access to Information

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Code on Access to Information

The Government exists to serve the community well within available resources. To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.

The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.

The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.

Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.

The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.

The Code can be accessed at https://www.access.gov.hk.

Introduction

The Code

Guidelines on Interpretation and Application

Disclosure Log

Information Leaflet of Code on Access to Information

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Immigration Department
Code on Access to Information

This Department has designated Principal Immigration Officer (Records and Data Management) as the Access to Information Officer who is responsible for ensuring that requests for access to information under the Code are properly dealt with in accordance with the specified procedures.

Requests for information or records held by the Department may be made by e-submission via GovHK, letter or application form downloadable from our Department's homepage or obtainable from Information and Liaison Section on the 2nd floor of Immigration Tower and at Immigration Branch Offices. The application should be addressed to:

         Access to Information Officer
Immigration Department
23/F, Immigration Tower,
7 Gloucester Road,
Wan Chai,
Hong Kong

Underpaid mail items will not be accepted by the Immigration Department. For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting. (Details)

Information of the Department available to the public includes:

Other than publications which are available free of charge, or at cost specified, the standard photocopying charge of providing the requested information will be levied. This charge is to apply unless otherwise provided by enactment or approved by the Secretary for Financial Services and the Treasury.

For enquiries, please contact the Access to Information Officer [E-mail Address: [email protected]; Fax No.: (852) 2824 1675].

Immigration Department
November 2013

Our Access to Information Officer

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Our Access to Information Officer is Principal Immigration Officer (Records and Data Management). He is responsible for ensuring that requests for access to information under the Code are properly dealt with in accordance with the specified procedures.

Access to Information Officer Mr WONG Kin Man
E-mail Address [email protected]
Fax No. (852) 2824 1675
Address Immigration Department
23/F Immigration Tower
7 Gloucester Road
Wan Chai Hong Kong

General enquiries on services of the Department

Application

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Requests for information or records held by the Department may be made by e-submission via GovHK, letter or application form either

  1. obtainable from Information and Liaison Section on the 2nd floor of Immigration Tower and at Immigration Branch Offices; or
  2. available for download from this web site on Internet.

The application should be addressed to :

    

Access to Information Officer
Immigration Department
23/F, Immigration Tower,
7 Gloucester Road,
Wan Chai,
Hong Kong

Underpaid mail items will not be accepted by the Immigration Department. For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting. (Details)

List of Records or Publications Available to the Public

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List of Records by Category
  1. Immigration Clearance
    • Information relating to immigration clearance and control points
    • Travel records
  2. Application, Registration and Related Services
    • Information relating to applications for visa/entry permit, extension of stay, HKSAR travel documents, nationality matters, etc.
    • Information concerning applications for identity card, registration of births, deaths and marriages, and other related applications
    • Information relating to assistance to Hong Kong residents outside Hong Kong
  3. Enforcement, Removal and Non-refoulement Claims
    • Information relating to prevention and detection of immigration-related crimes, removal/deportation and handling of non-refoulement claims
  4. Information Systems
    • Information relating to information systems strategy
    • Systems in operation and electronic services
    • Records and data management
  5. General Administration Matters
    • Office accommodation and management matters
    • Publications and press release
    • Green management
  6. Personnel Matters
    • Recruitment and training
    • Establishment and strength
    • General staffing matters
  7. Finance and Supplies Matters
    • Revenue and expenditure
    • Fees and charges
    • Report on the administration of the Immigration Service Welfare Fund
    • Office equipment, furniture and appliances
  8. Other Information
    • Notices and circulars
    • Policies and procedures
    • Talks, visits and interviews
    • Appreciation and complaint
    • Statistics
List of Information Available to the Public at a Fee
Births and Deaths Registration Ordinance, Cap 174
 Description of InformationFee$Available at
1. A certified copy of any entry in the register to a local applicant 
(section 22(2)(a))
140 Births & Deaths General Register Office and Births & Deaths Registries 
(General enquiries: 2824 6111)
2. A certified copy of any entry in the register to an overseas applicant 
(section 22(2)(b))
275* Births & Deaths General Register Office
(General enquiries:
2824 6111)
3. A particular search of the births and deaths records for any given entry over any period not exceeding 5 years
(section 22(1)(a))
140 Births & Deaths General Register Office and Births & Deaths Registries
(General enquiries:
2824 6111)
4. A general search of the births and deaths records for information other than that concerning any given entry
(section 22(1)(b))
680 Births & Deaths General Register Office
(General enquiries:
2824 6111)
5. A shortened form of birth certificate
(section 23)
70 Births & Deaths General Register Office
(General enquiries:
2824 6111)

Note : * Plus an additional amount equal to the airmail postage at the normal rate.


Births Registration (Special Registers) Ordinance, Cap 175 and Deaths Registration
(Special Registers) Ordinance, Cap 176
 Description of InformationFee$Available at
6. A particular search either in indexes or in the special register of births/deaths
(sections 7 & 9 of Cap 175)
(sections 7 & 9 of Cap 176)
140 Births & Deaths General Register Office and Births & Deaths Registries
(General enquiries:
2824 6111)
7. A general search either in indexes or in the special register of births/deaths
(sections 7 & 9 of Cap 175)
(sections 7 & 9 of Cap 176)
680 Births & Deaths General Register Office
(General enquiries:
2824 6111)
8. A certified copy of an entry in any of the register books to a local applicant
(sections 7 & 9 of Cap 175)
(sections 7 & 9 of Cap 176)
140 Births & Deaths General Register Office and Births & Deaths Registries
(General enquiries:
2824 6111)
9. A certified copy of an entry in any of the register books to an overseas applicant
(sections 7 & 9 of Cap 175)
(sections 7 & 9 of Cap 176)
275* Births & Deaths General Register Office
(General enquiries:
2824 6111)

Note : * Plus an additional amount equal to the airmail postage at the normal rate.


Marriage Reform Ordinance, Cap 178
 Description of InformationFee$Available at
10. A search made under section 13 during any number of successive hours not exceeding 6, without the object of the search being specified 680 Marriage Registries
(General enquiries:
2824 6111)
11. A search for a specified entry where the search is made by the applicant or by the Registrar on his behalf under section 13 140 Marriage Registries
(General enquiries:
2824 6111)
12. Certified copy of an entry given under section 13 of the Marriage Reform Ordinance to a local applicant 240 Marriage Registries
(General enquiries:
2824 6111)
13. Certified copy of an entry given under section 13 of the Marriage Reform Ordinance to an overseas applicant 310* Births & Deaths General Register Office
(General enquiries:
2824 6111)
14. Certificate under section 13 of the Marriage Reform Ordinance of the absence of any record to local applicant 680 Marriage Registries
(General enquiries:
2824 6111)
15. Certificate under section 13 of the Marriage Reform Ordinance of the absence of any record to overseas applicants 750* Births & Deaths General Register Office
(General enquiries:
2824 6111)

Note : * Plus an additional amount equal to the airmail postage at the normal rate.


Marriage Ordinance, Cap 181
 Description of InformationFee$Available at
16. Search made under section 26 during any number of successive hours not exceeding 6, without the object of the search being specified 680 Marriage Registries
(General enquiries:
2824 6111)
17. Certificate under section 26 of the absence of any record to local applicant 680 Marriage Registries
(General enquiries:
2824 6111)
18. Certificate under section 26 of the absence of any record to overseas applicants 750* Births & Deaths General Register Office
(General enquiries:
2824 6111)
19. Search under section 26 for a specified entry whether the search is made by the applicant or by the Registrar on his behalf 140 Marriage Registries
(General enquiries:
2824 6111)
20. Certified copy of any entry given under section 26 to a local applicant 280 Marriage Registries
(General enquiries:
2824 6111)
21. Certified copy of any entry given under section 26 to an overseas applicant 350* Births & Deaths General Register Office
(General enquiries:
2824 6111)

Note : * Plus an additional amount equal to the airmail postage at the normal rate.


Legitimacy Ordinance, Cap 184 Schedule, item 6
 Description of InformationFee$Available at
22. A certified copy of an entry of the birth of a legitimated person 140 Births Registries 
(General enquiries:
2824 6111)

Births & Deaths Registration Ordinance, Cap 174 (section 22(2)(a) & (b)) and
Adoption Ordinance, Cap 290 (section 18(3))
 Description of InformationFee$Available at
23. A certified copy of any entry in the Adopted Children Register to a local applicant 140 Births & Deaths General Register Office
(Address : 3/F, Low Block, Queensway Government Offices, 66 Queensway, HK)
(Tel. No. : 
2867 2785)
24. A certified copy of any entry in the Adopted Children Register to an overseas applicant 275* Births & Deaths General Register Office
(Address : 3/F, Low Block, Queensway Government Offices, 66 Queensway, HK)
(Tel. No. : 
2867 2785)

Note : * Plus an additional amount equal to the airmail postage at the normal rate.


Registration of Persons Ordinance, Cap 177 (section 10)
 Description of InformationFee$Available at
25. Certificate of registered particulars 425 Registration of Persons Offices
(General enquiries:
2824 6111)
26. Certified copy of identity card records 425 Registration of Persons Offices
(General enquiries:
2824 6111)

Public Finance Ordinance, Cap 2 (section 17C)
 Description of InformationFee$Available at
27. Travel records 160 Records Centre
12/F, Immigration Tower, Wanchai 
(General enquiries:
2824 6111)
28. The certification of a true extract of any document, book, record, or instrument by a public officer under section 17C 160 Births & Deaths General Register Office
(General enquiries:
2824 6111)
29. The certification of a true extract of any document, book, record or instrument in connection with the applications for declaration of change of nationality, naturalisation as a Chinese national, renunciation and restoration of Chinese nationality by a public officer under section 17C 160 Nationality Sub-Section
4/F, Immigration Tower,
Wanchai
(General enquiries:
2829 3992)
30. The certification of a true extract of any document, book, record or instrument in connection with the application for HK travel document by a public officer under section 17C 160 Documents Sections
Immigration Tower, Wanchai 
(General enquiries:
2824 6111)
31. The certification of a true extract of any document, book, record or instrument in connection with applications for visa, entry permit and/or extension of stay by a public officer under section 17C 160 Documents Sections, Visa Control Sections
Immigration Tower, Wanchai 
(General enquiries:
2824 6111)

Chinese Nationality (Miscellaneous Provision) Ordinance, Cap 540 Schedule
 Description of InformationFee$Available at
32. Certified copy of any certificate issued under Article 16 185 Nationality Sub-Section
4/F, Immigration Tower, Wanchai 
(Tel. No. : 
2829 3992)

Photocopying Charge

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Other than publications which are available free of charge, or at cost specified, the following photocopying charge will be levied :

Photocopy black and white on A3 or A4 size paper with or without enlarging HK $1.3 (A4 size) or HK $1.5 (A3 size) per photocopy unless otherwise provided by enactment or approved by the Secretary for Financial Services and the Treasury.

(In this context, a document usually means a booklet, a report, or an enclosure in a file)