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Immigration Branch Offices

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Hong Kong Island Travel Documents Issuing Office
Address : 2nd Floor, Harbour Building, 38 Pier Road, Central
(MTR Sheung Wan Station - Exit E4)

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Working Hours : 9:00am - 4:30pm (Mon - Fri)
9:00am - 12:30pm (Sat)
Closed on Sundays and public holidays
Telephone Number : 2852 3047
General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :

The Office provides the following services:

  1. Accepting applications for and issuing of Hong Kong Special Administrative Region (HKSAR) travel documents, including HKSAR passports, Documents of Identity for Visa Purposes, HKSAR Re-entry Permits and Seaman's Identity Books.
  2. All Immigration Branch Offices are using a quota system. Applicants are required to get quota tags at the respective office before their applications be processed. Alternatively, applicant can use the 24-Hour Appointment Booking System for advance booking up to 24 working days.