Our Vision, Mission and Value / Foreword

• Our Vision, Mission and Value
• Foreword

Chapter 1 - Visa and Policies

• Immigration Autonomy
• Visa and Entry Permit System
• Visa and Policies Branch
• Entry for Visit
• Mainland Visitors
• Business Visit Scheme
• Taiwan Visitors
• Asia-Pacific Economic Cooperation (APEC) Business Travel Card
• Working Holiday Scheme
• New Initiatives to Enhance Travel Convenience for Visitors
• Enhanced Travel Convenience for Macao Residents Travelling to Hong Kong
• Individual Visit Scheme for Mainland Residents
• Entry for Employment
• Professionals and Investors
• Admission Scheme for Mainland Talents and Professionals
• Overseas Chinese Professionals
• Immigration Arrangements for Non-local Graduates
• Imported Workers
• Foreign Domestic Helpers
• Entry for Study
• Capital Investment Entrant Scheme
• Quality Migrant Admission Scheme
• Entry of Dependants
• Entry of One-way Permit Holders
• Certificate of Entitlement Scheme
• Genetic Test
• Appeals under Certificate of Entitlement Scheme
• Appointment Booking Service for Extension of Stay Application
• Online Submission of Application for Extension of Stay

Chapter 2 - Immigration Control

• Control Branch
• Immigration Control Points
• Airport Division
• Passenger Traffic
• Spot Checks
• Customer Service
• Business Aviation Centre
• The SkyPier
• Frequent Visitor e-Channel
• Hong Kong 2009 East Asian Games
• Border (Rail) Division
• Lo Wu Control Point
• Hung Hom Control Point
• Lok Ma Chau Spur Line Control Point
• Border (Vehicles) Division
• Lok Ma Chau Control Point
• 24-hour Boundary Crossing for Passengers at Lok Ma Chau Control Point
• Man Kam To Control Point
• Sha Tau Kok Control Point
• Shenzhen Bay Control Point
• Harbour Division
• Harbour Control Section
• Pre-arrival Clearance
• Macau Terminal Section
• China Ferry Terminal Section
• Tuen Mun Ferry Terminal Section
• Computerisation of Port Formalities

 

Chapter 3 - Personal Documentation

• Personal Documentation Branch
• Registration of Persons
• Hong Kong Identity Cards
• Smart Identity Card
• Registration for Identity Cards
• Replacement for Identity Cards
• One-stop-shop Service for the One-way Permit Entrants
• Channelling of Applicants
• Round-the-clock Appointment Booking System
• Certificate of Registered Particulars
• Registration of Persons Records
• Territory-wide Smart Identity Card Replacement Exercise
• Right of Abode in HKSAR
• Background
• Promulgation of the 'Right of Abode' Issue
• Verification of Eligibility for Permanent Identity Card (VEPIC)
• e-Services for VEPIC applications
• Immigration Branch Offices
• Hong Kong Travel Documents
• HKSAR Passport
• Document of Identity for Visa Purposes
• Seaman's Identity Book
• Re-entry Permit
• Chinese Nationality
• Authority
• Declaration of Change of Nationality
• Naturalisation, Renunciation or Restoration of Chinese Nationality
• Births, Deaths and Marriage Registration
• Births Registration
• Deaths Registration
• Marriage Registration
• Issuing of Certificates
• Visa-free Lobbying for HKSAR Passport Holders
• Assistance Provided to Hong Kong Residents in Distress Outside Hong Kong

Chapter 4 - Enforcement and Torture Claim Assessment

• Enforcement and Torture Claim Assessment Branch
• Investigation and Intelligence
• Anti-Illegal Migration Agency
• Mainland Illegal Immigration
• Unlawful Employment
• Immigration Task Force
• Investigations into Forged Documents
• Operational Research
• Prosecution, Deportation and Removal
• Ma Tau Kok Detention Centre
• Castle Peak Bay Immigration Centre
  • Takeover of the Management and Operation of Castle Peak Bay Immigration Centre
  • Training
• Torture Claim Assessment
• Vietnamese Refugees, Migrants and Illegal Immigrants
• Vietnamese Sub-section
• Resettlement
• Repatriation
• Local Resettlement Scheme
• Combating Illegal Migration and Human Smuggling
• Combating Bogus Marriages
• Exchange of Intelligence

Chapter 5 - Information Systems

• Information Systems Branch
• Systems in Operation
• Automated Passenger and Vehicle Clearance Systems (e-Channel)
• Entry / Exit Processing and Records System (EXPRESS)
• Deployment Information and Command System (DICS)
• Face Recognition System (FACES)
• Smart Identity Card System (SMARTICS)
• Electronic Passport (e-Passport) System
• Application and Investigation Easy System (APPLIES) and Electronic Records Programme (ERP)
• iPermit System
• Travel Pass Issuing System
• Asia-Pacific Economic Co-operation (APEC) Business Travel Card Issuing System
• Government Office Automation (GOA) System
• Government-to-Employee (G2E) Applications
• Operations and Administration Support Information System (OASIS)
• Electronic Records (Administrative) System (e-Records(Adm))
• Intranet
• Immigration Department Homepage
• Data Warehousing Information System (DWIS)
• Electronic Services
• Electronic Submission
• Electronic Forms
• Information Systems Strategy Review
• Achievements
• The Hong Kong Information and Communications Technology (ICT) Awards 2009

 

Chapter 6 - Management and Support

• Management and Support Branch
• Departmental Management Division
• Recruitment Exercise
• Career Development
• Training
• Immigration Service Institute of Training and Development
• Induction Training
• In-service Training
• Other Training
• Overseas Training
• Mainland Training
• Customer Service Training Workshop
• Tactical Training
• Team Building Programme
• e-Learning
• Training Workshops for Officers Reinforcing Assistance to Hong Kong Residents Unit
• Youth Training
• Teachers' Training Camp
• ISITD Homepage
• Guide on Conduct and Discipline
• Welfare and Recreation
• Immigration Department Consultative Committee
• Welfare Visits and Counselling Service
• Immigration Wellness Service Centre
• Immigration Department Staff Club
• The Immigration Service Welfare Fund
• Management Audit
• Awards and Commendations
• Communications and Public Affairs
• Information and Liaison

 

Chapter 7 - Green Management

• Environmental Policy and Objectives
• Environmental Management
• Environmental Performance
• Energy Conservation
• Minimisation of Paper Consumption
• E-Procurement Programme
• Recycling of Waste and Recovery of Resources
• Support on Clean Air Charter
• Promotion of Staff Awareness
• The Way Forward

 

Chapter 8 - Commitment to Service Excellence and Sustainable Development

• Performance Pledges
• Immigration Department Users' Committee
• Performance
• Visas and Permits
• Immigration Control Points
• Registration for Identity Cards
• Registration of Births, Deaths and Marriages
• Travel Documents
• Chinese Nationality Matters
• Improvements in Customer Service
• Immigration Department Homepage
• Courtesy Campaign
• Customer Feedback
• Assistance to Persons with Disabilities
• The Ombudsman Awards 2009
• The Secretary for the Civil Service (SCS)'s Commendation Award Scheme 2009