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Chapter 1 - Visa and Policies
  • Foreword
  • Chapter 1
  • Chapter 2
  • Chapter 3
  • Chapter 4
  • Chapter 5
  • Chapter 6
  • Chapter 7
  • Chapter 8
  • Appendices
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  • Our Vision, Mission and Values / Foreword
  • Chapter 1 - Visa and Policies
  • Chapter 2 - Immigration Control
  • Chapter 3 - Personal Documentation
  • Chapter 4 - Enforcement and Torture Claim Assessment
  • Chapter 5 - Information Systems
  • Chapter 6 - Management and Support
  • Chapter 7 - Green Management
  • Chapter 8 - Commitment to Service Excellence and Sustainable Development
  • Appendices
  • Our Vision, Mission and Values / Foreword

    • Our Vision, Mission and Values
    • Foreword
  • Chapter 1 - Visa and Policies

    • Immigration Autonomy
    • Visa and Entry Permit System
    • Visa and Policies Branch
    • Entry for Visit
      • Mainland Visitors
      • Business Visit Scheme
      • Taiwan Visitors
      • Asia-Pacific Economic Cooperation (APEC) Business Travel Card
      • Working Holiday Scheme
    • New Initiatives to Enhance Travel Convenience for Visitors
      • Individual Visit Scheme for Mainland Residents
    • Entry for Employment
      • Professionals and Investors
      • Admission Scheme for Mainland Talents and Professionals
      • Mainland Professionals Residing Overseas
      • Immigration Arrangements for Non-local Graduates
      • Imported Workers
      • Foreign Domestic Helpers
    • Entry for Study
    • Capital Investment Entrant Scheme
    • Quality Migrant Admission Scheme
    • Entry of Dependants
    • Entry of One-way Permit Holders
    • Certificate of Entitlement Scheme
    • Genetic Test
    • Appeals under Certificate of Entitlement Scheme
    • Appointment Booking Service for Extension of Stay Application
    • Online Submission of Application for Extension of Stay
  • Chapter 2 - Immigration Control

    • Control Branch
    • Immigration Control Points
    • Airport Division
      • Passenger Traffic
      • Spot Checks
      • Customer Service
      • Business Aviation Centre
      • The SkyPier
      • Frequent Visitor e-Channel
    • Border (Rail) Division
      • Lo Wu Control Point
      • Hung Hom Control Point
      • Lok Ma Chau Spur Line Control Point
    • Border (Vehicles) Division
      • Lok Ma Chau Control Point
      • 24-hour Boundary Crossing for Passengers at Lok Ma Chau Control Point
      • Man Kam To Control Point
      • Sha Tau Kok Control Point
      • Shenzhen Bay Control Point
      • Simplified Clearance Procedure and On-board Clearance Service for Cross-boundary Students
    • Harbour Division
      • Harbour Control Section
      • Pre-arrival Clearance Scheme
      • Macau Terminal Section
      • China Ferry Terminal Section
      • Tuen Mun Ferry Terminal Section
      • Liner Clearance Section
  • Chapter 3 - Personal Documentation

    • Personal Documentation Branch
    • Registration of Persons
      • Hong Kong Identity Cards
      • Smart Identity Card
      • Registration for Identity Cards
      • Replacement for Identity Cards
      • One-stop-shop Service for the One-way Permit Entrants
      • Channelling of Applicants
      • Round-the-clock Appointment Booking System
      • Certificate of Registered Particulars
      • Registration of Persons Records
      • Territory-wide Smart Identity Card Replacement Exercise
    • Right of Abode in HKSAR
      • Background
      • Promulgation of the 'Right of Abode' Issue
      • Verification of Eligibility for Permanent Identity Card (VEPIC)
      • e-Services for VEPIC applications
    • Visa-free Lobbying for HKSAR Passport Holders
    • Assistance Provided to Hong Kong Residents in Distress Outside Hong Kong
    • Registration of Outbound Travel Information (ROTI)
    • Immigration Branch Offices
    • Hong Kong Travel Documents
      • HKSAR Passport
      • Document of Identity for Visa Purposes
      • Seaman's Identity Book
      • Re-entry Permit
    • Chinese Nationality
      • Authority
      • Declaration of Change of Nationality
      • Naturalisation, Renunciation or Restoration of Chinese Nationality
    • Births, Deaths and Marriage Registration
      • Births Registration
      • Deaths Registration
      • Marriage Registration
      • Issuing of Certificates
  • Chapter 4 - Enforcement and Torture Claim Assessment

    • Enforcement and Torture Claim Assessment Branch
    • Investigation and Intelligence
      • Anti-Illegal Migration Agency
      • Mainland Illegal Immigration
      • Unlawful Employment
      • Immigration Task Force
      • Investigations into Forged Documents
      • Operational Research
      • Prosecution, Deportation and Removal
      • Ma Tau Kok Detention Centre
      • Castle Peak Bay Immigration Centre
    • Torture Claim Assessment
    • Combating Non-local Pregnant Women Coming to Hong Kong for Confinement through Illegal Means
    • Combating Illegal Migration and Human Smuggling
      • Combating Bogus Marriages
    • Exchange of Intelligence
  • Chapter 5 - Information Systems

    • Information Systems Branch
    • Systems in Operation
      • Automated Passenger and Vehicle Clearance Systems (e-Channel)
      • Entry / Exit Processing and Records System (EXPRESS)
      • Deployment Information and Command System (DICS)
      • Face Recognition System (FACES)
      • Smart Identity Card System (SMARTICS)
      • Electronic Passport (e-Passport) System
      • Application and Investigation Easy System(APPLIES) and Electronic Records Programme (ERP)
      • iPermit System
      • Travel Pass Issuing System
      • Asia-Pacific Economic Co-operation (APEC) Business Travel Card Issuing System
      • Government Office Automation (GOA) System
      • Government-to-Employee (G2E) Applications
      • Operations and Administration Support Information System(OASIS)
      • Electronic Records (Administrative) System (e-Records(Adm))
      • Intranet
      • Immigration Department's Homepage
      • Data Warehousing Information System (DWIS)
    • Records Management
    • Electronic Services
      • Electronic Submission
      • Electronic Forms
    • Implementation of the Third Information Systems Strategy (ISS)
  • Chapter 6 - Management and Support

    • Management and Support Branch
    • Departmental Management Division
    • Recruitment Exercise
    • Career Development
    • Training
      • Immigration Service Institute of Training and Developmen
      • Induction Training
      • In-service Training
      • Other Training
      • Overseas Training and Exchange Programme
      • Mainland Training and Exchange Programme
      • Customer Service Training Workshop
      • Tactical Training
      • Team Building Programme
      • e-Learning
      • Youth Training
      • Teachers' Training Camp
      • ISITD Homepage
      • Guide on Conduct and Discipline
    • Welfare and Recreation
      • Immigration Department Consultative Committee
      • Welfare Visits and Counselling Service
      • Immigration Wellness Service Centre
      • Immigration Department Staff Club
      • The Immigration Service Welfare Fund
    • Management Audit
    • Awards and Commendations
    • Communications and Public Affairs
    • Information and Liaison
  • Chapter 7 - Green Management

    • Environmental Policy and Objectives
    • Environmental Management
    • Environmental Performance
      • Energy Conservation
      • Minimisation of Paper Consumption
      • Recycling of Waste and Recovery of Resources
      • Support on Clean Air Charter
      • Promotion of Staff Awareness
    • The Way Forward
  • Chapter 8 - Commitment to Service Excellence and Sustainable Development

    • Performance Pledges
    • Immigration Department Users' Committee
    • Performance
      • Visas and Permits
      • Immigration Control Points
      • Registration for Identity Cards
      • Registration of Births, Deaths and Marriages
      • Travel Documents
      • Chinese Nationality Matters
    • Customer Service
      • Immigration Department Homepage
      • Courtesy Campaign
      • Customer Feedback
      • Assistance to Persons with Disabilities
      • The Ombudsman's Awards 2012
      • The Secretary for the Civil Service (SCS)'s Commendation Award Scheme 2012
      • Caring Organisation
    • Sustainable Development
  • Appendices

    1. Rank Insignia and Accessories for the Immigration Service
    2. Senior Management and Core Structure of Immigration Department
    3. Organisation Chart of Immigration Department
    4. Establishment and Strength
    5. Statistics on Visas / Entry Permits Issued
    6. Overall Passenger Traffic Statistics
    7. Statistics on Passenger Traffic by Control Point
    8. Statistics on Incoming Visitors by Country / Territory of Residence
    9. Statistics on Cross-boundary Passenger Traffic
    10. Number of Hong Kong Identity Cards Issued
    11. Births, Deaths and Marriage Registration Services Statistics
    12. Countries / Territories which have Agreed to Grant Visa-free Access / Visa-on-arrival to HKSAR Passport Holders
    13. Enforcement and Torture Claim Assessment Branch Statistics
    14. Statistics on Surrendered Minor / Pregnant Illegal Immigrants (II) from the Mainland
    15. Statistics on Illegal Immigrants from the Mainland
    16. Statistics on Forged Travel Documents Detected in Hong Kong
    17. Electronic Service Application Statistics
    18. Training Courses for Staff
    19. Appreciation and Review Findings on Complaints

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