Our Services

Persons aged 18 or above and being holder of a valid locally issued smart identity card may submit the following types of identity card replacement applications via PDSKs without an appointment:

• Replacement for an adult identity card for persons reaching the age of 18 and holding an identity card for persons aged 11 to 17;
• Replacement for a permanent identity card for persons having their eligibility for a permanent identity card verified; and
• Replacement for an identity card due to loss.

Applicants who submit application for replacement of lost identity card via PDSK should pay the prescribed fee by Octopus or Faster Payment System (FPS) at the PDSKs.

Please note that if the applicants need to change the registered particulars on the identity card at the same time when submitting the above applications, they should make appointment at Registration of Persons Office through our online booking system (www.gov.hk/icbooking), 24-hour telephone booking system (2598 0888) or the Immigration Department Mobile Application. For other types of application, please visit the following link:

Registration/Replacement of Hong Kong Identity Card

The abovementioned person, who is eligible for submitting an identity card application via PDSK, may also apply for a HKSAR passport in a one-stop manner if he/she is:

1. a Chinese citizen;
2. a permanent resident of the HKSAR; and
3. a holder of a valid Hong Kong permanent identity card.

PDSKs are not applicable to the following passport applications: replacement of an HKSAR passport which has been lost, damaged, defaced or is not available for applicants aged below 18, or applications involving amendment of personal particulars in the passport for any applicants. In such cases, the applicant should make an appointment to apply in person at counter at the Travel Documents and Nationality (Application) Section or an Immigration Branch Office. Please refer to the following links for the addresses and working hours of the Travel Documents and Nationality (Application) Section and Immigration Branch Offices:

Working hours and service scope of Travel Documents and Nationality (Application) Section

Working hours and service scope of Immigration Branch Offices

Applicant should hold a valid locally issued Hong Kong smart identity card (except for replacement of lost identity card).

Information on the location and service hours of PDSK at Tseung Kwan O Immigration Headquarters is available through the following link:

Applicable to the following replacement applications of identity card:

• Replacement for an adult identity card for persons reaching the age of 18 and holding an identity card for persons aged 11 to 17; or
• Replacement for a permanent identity card for persons having their eligibility for a permanent identity card verified.
1. Read and follow the instructions on screen
2. Select Identity card application type
3. Insert locally issued smart identity card
4. Scan the fingerprint of left and right thumb
5. Fill in the application form and sign the application
6. Take photo
7. Select payment method and make payment (only applicable to one-stop application for identity card and HKSAR passport)
8. Collect Acknowledgement of Application for Hong Kong Identity Card
9. Collect “Collection Notice and Payment Receipt” for HKSAR passport (only applicable to one-stop application for identity card and HKSAR passport)

Upon completion of the application for identity card at PDSK, the applicant’s old identity card will be collected.

Applicable to replacement for an identity card due to loss:

1. Read and follow the instructions on screen
2. Select Identity card application type
3. Input personal particulars as instructed
4. Scan the fingerprint of left and right thumb
5. Take photo
6. Complete and sign the application form
7. Select payment method and make payment
8. Collect Acknowledgement of Application for Hong Kong Identity Card
9. Collect “Collection Notice and Payment Receipt” for HKSAR passport (only applicable to one-stop application for identity card and HKSAR passport)

Applicants who submit below application via PDSK should pay the prescribed fee by Octopus or Faster Payment System (FPS) at the PDSK ：

• Replacement for an identity card due to loss (Fee for replacement of identity card); or
• Application of HKSAR Passport (Fee for application of HKSAR Passport)

Applicants may choose to collect the identity card and/or HKSAR passport in person (via the Personal Documentation Collection Kiosk) or by authorised person when they submit their application at PDSK. The processing time for an identity card and/or HKSAR passport application is usually 5 working days (working days denote Monday to Friday, excluding General Holidays). In general, applicants can collect the new identity card and/or HKSAR passport on the next working day after the completion of the processing by the Immigration Department. Applicants should collect their identity cards and/or HKSAR passport in person or authorise representatives to collect the cards for them within collection period.

Applicants may choose to collect the identity card and/or HKSAR by authorised person when they submit their application at PDSK. The authorised representative must have attained age 18 and should produce the following documents upon collection:

• His/Her valid proof of identity (e.g. Hong Kong identity card, passport or Hong Kong Re-entry Permit).
• The acknowledgement of application for an identity card and notice of collection for HKSAR passport (only applicable to one-stop application for identity card and HKSAR passport).
• The authorisation form (ID678) or written authorisation (the signature on form ID678 or written authorisation must be the same as that signed on the application form).