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Registration of Persons Offices

Please select:

Hong Kong Office
Address : 8/F, Immigration Tower, 7 Gloucester Road, Wan Chai
(MTR Wan Chai Station - Exit A5)

Location Map:ID=WD8iSQDr2n

Link to GeoInfo Map:ID=WD8iSQDr2n

Working Hours : General Service Hours (Only the types of services under items 1a, 2 to 3, 4b and 5 to 8 will be provided)
8:00am - 4:30pm (Mon - Fri)
8:00am - 12:30pm (Sat)
Closed on Sundays and public holidays
Extended Service Hours (Only the types of services under items 1b, 1c, 4a and 9 will be provided)
4:30pm - 10:00pm (Mon - Fri)
12:30pm - 10:00pm (Sat)
Closed on Sundays and public holidays
Telephone Number : 2824 6111
General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail : enquiry@immd.gov.hk


The following types of services are available:

  1. Registration of identity cards for Hong Kong residents, including
    1a. First registration of identity cards for Hong Kong residents reaching the age of 11
    1b. Replacement of juvenile identity cards for Hong Kong residents reaching the age of 11 and holding minor identity cards issued to persons under the age of 11
    1c. Replacement of adult identity cards for Hong Kong residents reaching the age of 18 and holding juvenile identity cards
  2. Registration of identity cards for new arrivals
    (other than new arrivals holding Permits for Proceeding to Hong Kong and Macao (commonly known as 'One-way Permits'))
  3. Replacement of identity cards due to defacement/loss
  4. Replacement of identity cards for persons subsequent to changes in their immigration status, including
    4a. Replacement of permanent identity cards for persons holding Hong Kong Identity Cards with their eligibility for permanent identity card verified
    4b. Apart from item 4a, replacement of non-permanent identity cards for other persons subsequent to changes in their immigration status
  5. Amendment of registered particulars
  6. Application for Certificate of Registered Particulars
  7. Application for Certificate of Exemption
  8. One-stop application for issue of identity card and travel document services (except first application for HKSAR passport by a person aged under 11)
  9. Replacement of new smart identity cards for persons still holding old form of smart identity cards after the completion of the Territory-wide Identity Card Replacement Exercise

All Registration of Persons Offices are using a quota system. Applicants are required to get a quota at the respective office before application. Applicants are advised to make prior appointment before coming to our offices for services. They may use the 24-hour appointment booking system at below to make an advance booking for registration of smart identity card within the following 96 working days through the Internet or a touch-tone dial telephone.

08-02-2024
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The Immigration Department has established a new Registration of Persons (ROP) - Kwun Tong (Temporary) Office and adjusted the services of other ROP Offices on 1 November 2023. Please refer to the relevant press release for details.


Starting from 11 June 2024, Registration of Persons – Kwun Tong Office will be relocated to Tseung Kwan O and renamed as Registration of Persons – Tseung Kwan O Office.