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Registration of Persons Offices

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Hong Kong Office
Address : 8/F, Immigration Tower, 7 Gloucester Road, Wan Chai
(MTR Wan Chai Station - Exit A5)

Location Map:ID=WD8iSQDr2n

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Working Hours : General Registration of Persons Services (Only types of services 1 to 8 will be provided)
8:00am - 4:30pm (Mon - Fri)
8:00am - 12:30pm (Sat)
Closed on Sundays and public holidays
Extended Service Hours (Only types of services 1b, 1c and 9 will be provided)
4:30pm - 10:00pm (Mon - Fri)
12:30pm - 10:00pm (Sat)
Closed on Sundays and public holidays
Telephone Number : 2824 6111
General Enquiries
Hotline : 2824 6111
Fax-line : 2877 7711
E-mail :

The following types of services are available:

  1. Registration of identity cards for Hong Kong residents, including
    1a. First registration of identity cards for Hong Kong residents reaching the age of 11
    1b. Replacement of juvenile identity cards for Hong Kong residents reaching the age of 11 and holding minor identity card issued to persons under the age of 11
    1c. Replacement of adult identity cards for Hong Kong residents reaching the age of 18 and holding juvenile identity cards
  2. Registration of identity cards for new arrivals
    (other than new arrivals holding Permits for Proceeding to Hong Kong and Macao (commonly known as 'One-way Permits'))
  3. Replacement of identity cards due to defacement/loss
  4. Replacement of identity cards for persons subsequent to changes in their immigration status
  5. Amendment of registered particulars
  6. Application for Certificate of Registered Particulars
  7. Application for Certificate of Exemption
  8. One-stop application for issue of identity card and travel document services (except first application for HKSAR passport by a person aged under 11)
  9. Application for replacement of new smart identity cards made after the end of the Territory-wide Identity Card Replacement Exercise

All Registration of Persons Offices are using a quota system. Applicants are required to get a quota at the respective office before application. Applicants are advised to make prior appointment before coming to our offices for services. They may use the 24-hour appointment booking system at below to make an advance booking for registration of smart identity card within the following 96 working days through the Internet or a touch-tone dial telephone.