Immigration Branch Offices normally open from Mondays to Saturdays and are closed on General Holidays.
Hong Kong
Travel Documents and Nationality (Application) Section / Travel Documents (Issue) Section
Note: Travel Documents and Nationality (Application) Section only accepts in-person applications for HKSAR Passport
4th Floor, Immigration Tower,
7 Gloucester Road, Wan Chai.
General Enquiries
Hotline: (852) 2824 6111
Fax-line: (852) 2877 7711
Email: enquiry@immd.gov.hk
Office Hours
Monday -- Friday: 8:45 am to 4:30 pm
Saturdays: 9 am to 11:30 am
Hong Kong Island Travel Documents Issuing Office
2nd Floor, Harbour Building, 38 Pier Road, Central.
Tel: (852) 2852 3047
General Enquiries
Hotline: (852) 2824 6111
Fax-line: (852) 2877 7711
Email: enquiry@immd.gov.hk
Office Hours
Monday -- Friday: 9 am to 4:30 pm
Saturdays: 9 am to 12:30 pm
Kowloon
Immigration - East Kowloon Office
Level 2, Sceneway Plaza, Sceneway Garden, 1-17 Sceneway Road, Lam Tin.
Tel: (852) 2347 3492
General Enquiries
Hotline: (852) 2824 6111
Fax-line: (852) 2877 7711
Email: enquiry@immd.gov.hk
Office Hours
Monday -- Friday: 9 am to 12:45 pm and 2 pm to 4:30 pm
Saturdays: 9 am to 12:30 pm
Immigration - West Kowloon Office
Ground Floor, 28 Kimberley Street, Tsim Sha Tsui, Kowloon.
Tel: (852) 2359 4426
General Enquiries
Hotline: (852) 2824 6111
Fax-line: (852) 2877 7711
Email: enquiry@immd.gov.hk
Office Hours
Monday -- Friday: 9 am to 12:45 pm and 2 pm to 4:30 pm
Saturdays: 9 am to 12:30 pm
New Territories
Immigration - Sha Tin Office
3rd Floor, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin.
Tel: (852) 2158 6419
General Enquiries
Hotline: (852) 2824 6111
Fax-line: (852) 2877 7711
Email: enquiry@immd.gov.hk
Office Hours
Monday-Friday: 9 am to 12:45 pm and 2 pm to 4:30 pm
Saturdays: 9 am to 12:30 pm
Immigration and Registration of Persons – Fo Tan Office
Shops 405-407, 4/F, Jubilee Square, 2-18 Lok King Street, Fo Tan.
Tel: (852) 2651 8644
General Enquiries
Hotline: (852) 2824 6111
Fax-line: (852) 2877 7711
Email: enquiry@immd.gov.hk
Office Hours
Monday-Friday: 9 am to 12:45 pm and 2 pm to 4:30 pm
Saturdays: 9 am to 12:30 pm
Immigration - Tuen Mun Office
1/F & 2/F, Tuen Mun Siu Lun Government Complex, 19 Siu Lun Street, Tuen Mun.
(The Self-Service Station is located on 1/F and counter services are available on 2/F)
Tel: (852) 2797 0872
General Enquiries
Hotline: (852) 2824 6111
Fax-line: (852) 2877 7711
Email: enquiry@immd.gov.hk
Office Hours
Monday-Friday: 9 am to 12:45 pm and 2 pm to 4:30 pm
Saturdays: 9 am to 12:30 pm
Immigration and Registration of Persons – Yuen Long Office
1/F, Yuen Long Government Offices, 2 Kiu Lok Square, Yuen Long.
Tel: (852) 2475 4145
General Enquiries
Hotline: (852) 2824 6111
Fax-line: (852) 2877 7711
Email: enquiry@immd.gov.hk
Office Hours
Monday-Friday: 9 am to 12:45 pm and 2 pm to 4:30 pm
Saturdays: 9 am to 12:30 pm
