Our Services

Travel Document Submission Kiosk / Personal Documentation Submission Kiosk are installed at the Immigration Headquarters and seven Immigration branch offices. Applicants can submit their HKSAR passport applications by using Travel Document Submission Kiosk / Personal Documentation Submission Kiosk during office hours if they meet the following eligibility criteria:

• being a Chinese citizen;
• being a permanent resident of the HKSAR; and
• being a holder of a valid Hong Kong permanent identity card.

BUT if the applicant’s passport is lost, damaged, or he/she chooses to amend his/her personal particulars, he/she should submit the application in person at counter.

The applicant should have:

1. Hong Kong permanent identity card / Acknowledgement of application for a Hong Kong permanent identity card (ROP140/140A);
2. a recent colour photograph with white background that meets the standard requirements. Applicant can choose to submit photograph by using the photo taking service^# in the self-services kiosks.
   
   ^#: only applicable to applicant having height between 1.25m and 1.90m

If the applicant is aged below 18, in addition to items (1) and (2), the following documents are also required:

3. consenting parent or legal guardian’s Hong Kong identity card or valid travel document(s); and / or
4. birth certificate (not required if the applicant was born in Hong Kong) to prove his/her relationship with the consenting parent or a court order, if appropriate, to prove that the consenting legal guardian has custodial rights in respect of him/her

If the applicant is at the age of 16 or 17 and is married, his/her marriage certificate (not required if the applicant got married in Hong Kong) is required. Parental or legal guardian’s consent and items (3) and (4) are not required.

Additional Requirements for Children Aged under 11 Who Hold Hong Kong Permanent Identity Cards:

5. School document (e.g. a Student's handbook bearing the child's name, date of birth and photograph that should be certified by a chop of the school) or other proof of identity is required. If such school document or proof of identity is not available, a completed Form for Countersignature (ID641) together with a photocopy of the countersignatory's Hong Kong identity card or valid travel document(s) bearing the countersignatory's signature should be submitted.

Form for Countersignature (ID 641)

Applicants who submitted a passport application via a Travel Document Submission Kiosk should pay the passport fee by EPS, Octopus or FPS at the Travel Document Submission Kiosk.  For an applicant who submitted a passport application via the Personal Documentation Submission Kiosk, he/she should pay the passport fee by Octopus or FPS at the Personal Documentation Submission Kiosk.  Besides, for an application who is required to submit supporting documents, he/she will be directed to a counter for document verification and then to the shroff office for payment of fee by means of EPS, Octopus, FPS, cash or cheque.

There is NO quota limit for the travel document submission kiosk.

Please refer to the following table for service hours and number of Travel Document Submission Kiosk at Immigration Offices.

*All offices are closed on Sundays and public holidays

General Application Procedures

Procedures		Description
1	Place your HK identity card / Acknowledgement of application for a Hong Kong permanent identity card(ROP140/140A)according to the instructions	HK identity card (Insert the card into the card reader) (Place the card onto the document reader) Acknowledgement of application for a Hong Kong permanent identity card (ROP140/140A) (Place the acknowledgment onto the document reader)
2	Perform fingerprint verification
3	Take or scan photograph	Take photograph Scan photograph
4	Input application data
5	Verify data and sign
6	Select payment method and pay application fee according to the instructions	Select payment method (EPS, Octopus or FPS) Pay by EPS Pay by Octopus Pay by FPS
7	Collect the collection notice and receipt

There are two types of forms for local applications. Applicants can download them, together with the guidance notes.

Local application form (Form ID 841) for persons aged 16 or above
Local application form (Form ID 842) for children aged under 16

• Details of Collection of Passport for Application Submitted via Travel Document Submission Kiosk / Personal Documentation Submission Kiosk
• Details of Collection of HKSAR Passport via Passport Collection Kiosk / Personal Documentation Collection Kiosk

The applicant/consenting parent or legal guardian may authorise a person who is over 18 years of age as the representative to collect the new passport. Authorisation must be provided in writing on the authorisation form (ID678), clearly stating the representative’s full name and identity document number. The signature on the authorisation form must be the same as that signed on the application form. The acceptance of the authorisation does not preclude the possibility that the applicant/consenting parent or legal guardian may be required to attend in person.

Authorisation form for collection of travel document (ID 678)

The representative must produce his/her identity document and any other supporting document(s) as stated in the Collection Notice for verification. He / she will also have to produce the receipt indicating the date and office for collection of the passport.