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Message from Director Our Vision, Mission and Values 2018 Event Highlights Our Work-
Message from Director
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Our Vision, Mission and Values
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2018 Event Highlights
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Our Work
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Management and Support Branch
- Management and Support Branch
- Departmental Management Division
- Recruitment Exercise
- Career Development
- Training
- Immigration Service Institute of Training and Development
- Induction Training
- In-service Training
- Immigration training programmes recognised under the Qualifications Framework
- Other Training
- Overseas Training and Exchange Programme
- Mainland Training and Exchange Programme
- Customer Service and Mediation Workshop/Mediation and Communication Workshop
- Tactical Training
- Building a Supportive Team Programme/Team Building Programme for Frontline Staff
- Delighting Your Work Programme
- Psychological First Aid Course
- e-Learning and ISITD Homepage
- Youth Training
- Guide on Conduct and Discipline
- Welfare and Recreation
- Immigration Department Consultative Committee
- Welfare Visits and Counselling Service
- Immigration Wellness Service Centre
- Immigration Department Staff Club
- The Immigration Service Welfare Fund
- Management Audit
- Awards and Commendations
- Communications and Public Affairs
- Information and Liaison
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Visa and Policies Branch
- Immigration Autonomy
- Visa and Entry Permit System
- Visa and Policies Branch
- Entry for Visit
- Mainland Visitors
- Individual Visit Scheme for Mainland Residents
- Business Visit Scheme
- Taiwan Visitors
- Asia-Pacific Economic Cooperation (APEC) Business Travel Card
- Working Holiday Scheme
- Pre-arrival Registration for Indian Nationals
- Initiatives to Enhance Travel Convenience for Visitors
- Enhancement Measures on Admission Schemes for Talent, Professionals and Entrepreneurs
- Entry for Employment
- Professionals and Entrepreneurs
- Admission Scheme for Mainland Talents and Professionals (ASMTP)
- Mainland Professionals Residing Overseas
- Immigration Arrangements for Non-local Graduates (IANG)
- Technology Talent Admission Scheme (TechTAS)
- Imported Workers
- Foreign Domestic Helpers
- Entry for Study
- Capital Investment Entrant Scheme (CIES)
- Quality Migrant Admission Scheme (QMAS)
- Admission Scheme for the Second Generation of Chinese Hong Kong Permanent Residents (ASSG)
- Entry of Dependants
- Entry of One-way Permit Holders
- Certificate of Entitlement Scheme
- Appointment Booking Service for Extension of Stay Application
- Online Submission of Application for Extension of Stay
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Control Branch
- Control Branch
- Immigration Control Points
- Airport Division
- Passenger Traffic
- Spot Checks
- Customer Service
- Business Aviation Centre
- The SkyPier
- Frequent Visitor e-Channel
- Border (Rail) Division
- Lo Wu Control Point
- Hung Hom Control Point
- Lok Ma Chau Spur Line Control Point
- Express Rail Link West Kowloon Control Point
- Border (Vehicles) Division
- Lok Ma Chau Control Point
- 24-hour Boundary Crossing for Passengers at Lok Ma Chau Control Point
- Man Kam To Control Point
- Sha Tau Kok Control Point
- Shenzhen Bay Control Point
- Hong Kong-Zhuhai-Macao Bridge Control Point
- Simplified Clearance Procedure and On-board Clearance Service for Cross-boundary Students
- Harbour Division
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Personal Documentation Branch
- Personal Documentation Branch
- Registration of Persons
- Hong Kong Identity Cards
- Smart Identity Card
- Registration for Identity Cards
- Replacement for Identity Cards
- One-stop-shop Service for One-way Permit Entrants
- Round-the-clock Appointment Booking System
- Certificate of Registered Particulars
- Registration of Persons Records
- Territory-wide Identity Card Replacement Exercise
- Right of Abode in HKSAR
- Background
- Verification of Eligibility for Permanent Identity Card (VEPIC)
- e-Services for VEPIC applications
- Visa-free Lobbying for HKSAR Passport Holders
- Provision of Assistance for Hong Kong Residents in Distress Outside Hong Kong
- Registration of Outbound Travel Information
- Immigration Branch Offices
- Hong Kong Travel Documents
- Chinese Nationality
- Authority
- Declaration of Change of Nationality
- Naturalisation, Renunciation or Restoration of Chinese Nationality
- Registration of Births, Deaths and Marriages
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Enforcement Branch
- Enforcement Branch
- Investigation and Intelligence
- Anti-Illegal Migration Agency
- Mainland Illegal Immigration
- Unlawful Employment
- Immigration Task Force
- Investigations into Forged Documents
- Operational Research
- Prosecution, Deportation and Removal
- Ma Tau Kok Detention Centre
- Castle Peak Bay Immigration Centre (CIC)
- Establishment of the Counter-Terrorism Division
- Combating Mainland Pregnant Women Coming to Hong Kong for Confinement by Illegal Means
- Combating Illegal Migration and Human Smuggling
- Combating Bogus Marriages
- Exchange of Intelligence
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Removal Assessment and Litigation Branch
- Removal Assessment and Litigation Branch
- Unified Screening Mechanism
- Overall Situation of Non-refoulement Claims
- Comprehensive Review and Effectiveness
- Pre-arrival Control against Potential Non-refoulement Claimants
- Screening Procedures
- Detention
- Removal and Enforcement
- Close Collaboration with Authorities in Other Jurisdictions
- Litigation Support for Removal Assessment and Enforcement Litigation
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Information Systems Branch
- Information Systems Branch
- Systems in Operation
- Immigration Control System (ICONS)
- Next Generation Smart Identity Card System (SMARTICS-2)
- Electronic Passport (e-Passport) System
- Application and Investigation Easy System (APPLIES) and Electronic Records Programme (ERP)
- Pre-arrival Registration for Taiwan Residents and Indian Nationals
- Travel Pass Issuing System
- Asia-Pacific Economic Co-operation (APEC) Business Travel Card Issuing System
- Government Office Automation (GOA) System
- Government-to-Employee (G2E) Applications
- Operations and Administration Support Information System (OASIS)
- Electronic Records (Administrative) System (e-Records(Adm)
- Intranet
- Immigration Department's Homepage
- Data Warehousing Information System (DWIS)
- Mobile Application
- Records and Data Management
- Electronic Services
- Implementation of the Third Information Systems Strategy (ISS-3)
- Achievement
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Green Management
- The Way Forward
Commitment to Service Excellence and Sustainable Development
- Performance Pledges
- Immigration Department Users’ Committee
- Performance
- Visas and Permits
- Immigration Control Points
- Registration for Identity Cards
- Registration of Births, Deaths and Marriages
- Travel Documents
- Chinese Nationality Matters
- Quality Service
- Immigration Department Homepage
- Immigration Mobile Application
- ‘Hong Kong Immigration Department’ YouTube Channel
- Courtesy Campaign
- 2018 Hong Kong International Airport Customer Service Excellence Programme
- The Ombudsman’s Awards 2018
- The Secretary for the Civil Service (SCS)’s Commendation Award Scheme 2018
- Caring Organisation
- Customer Feedback
- Assistance to Persons with Disabilities
- Sustainable Development
Appendices
- Rank Insignia and Accessories for the Immigration Service
- Senior Management and Core Structure of Immigration Department
- Organisation Chart of Immigration Department
- Establishment and Strength
- Statistics on Visas/ Entry Permits Issued
- Overall Passenger Traffic Statistics
- Statistics on Passenger Traffic by Control Point
- Statistics on Incoming Visitors by Country/Territory of Residence
- Statistics on Cross-boundary Passenger Traffic
- Number of Hong Kong Identity Cards Issued
- Registration of Births, Deaths and Marriages Services Statistics
- Countries / Territories which have Agreed to Grant Visa-free Access / Visa-on-arrival to HKSAR Passport Holders
- Enforcement Branch Statistics
- Torture/Non-refoulement Claim Cases
- Statistics on Surrendered Minor/ Pregnant Illegal Immigrants (II) from the Mainland
- Statistics on Illegal Immigrants from the Mainland
- Statistics on Forged Travel Documents Detected in Hong Kong
- Electronic Service Application Statistics
- Training Courses for Staff
- Appreciation and Review Findings on Complaints