Appendix 17 - Training Courses for Staff


No. of Participants
Course Duration
(week(s)/day(s))
2022 2023 2024
Induction Course IO Induction Course
(Professional Diploma in Management in Immigration Services and Control for IOs [Remark 1])
25 weeks 93 101 128
IA Induction Course
(Professional Diploma in Immigration Services and Control for IAs [Remark 2])
15 weeks 116 228 239
Development Course Professional Certificate in Effective Leadership and Management for SIOs 1 week 19 17 12
Professional Certificate in Frontline Management in Immigration Services and Control for CIAs 2 weeks 45 27 54
Professional Certificate in Preparatory Management in Immigration Services and Control for SIAs 8 days 44 52 51
Professional Diploma in Immigration Control and Passenger Clearance for IAs 7 weeks 190 245 199
Professional Certificate in Worldwide Emergency Assistance Services [Remark 3] 5 days - 120 125
Professional Certificate in Assessment of Non-refoulement Claims under the Unified Screening Mechanism for Immigration Service Members [Remark 4] 3 weeks - - 60
IO Consolidation Training 2 days 79 45 69
IO Enhancement Course 1 week 28 19 30
Chinese-style Foot Drill Training Course 5 days 84 70 63
Tactical Training Course half day to 2 days 189 149 186
Tactics and Management Course in CIC Operation 2 weeks 60 31 28
Pepperball Launcher Qualification Course half day 308 211 214
JPX4 Jet Protector Operator Course [Remark 5] 1 day - - 42
Emergency Response Team Refresher Course 3 days - 16 21
Customer Service Workshop 1 day/half day 268 437 616
Mediation and Communication Workshop 2 days 96 50 61
Building a Supportive Team Programme 5 days 23 0 24

Remark(s):

  1. The participants will be awarded 'Professional Diploma in Management in Immigration Services and Control for IOs' upon completion of the programme.
  2. The participants will be awarded 'Professional Diploma in Immigration Services and Control for IAs' upon completion of the programme.
  3. Course name changed to 'Professional Certificate in Worldwide Emergency Assistance Services' since February 2024.
  4. Newly introduced in September 2024.
  5. Newly introduced in January 2024.