Located in the Tseung Kwan O town centre, the new Immigration Headquarters comprises the Administration Tower and the Enforcement Tower. The two towers are connected by an elevated link bridge, embodying the department's equal emphasis on service provision and law enforcement. The Administration Tower houses the department's public-oriented offices, administrative offices, data centres, and personalisation centres for identity cards and passports. Meanwhile, offices under the Enforcement Branch and the Removal Assessment and Litigation Branch, which were previously scattered across various districts, as well as facilities such as Ma Tau Kok Detention Centre, are integrated into the Enforcement Tower.
There is suitable separation between the two towers for ventilation and daylight provision. The use of low-reflectivity and high-transmittance glass for the building facade, together with greening and other solar shading devices, create both a comfortable public service space and a pleasant working environment in the new headquarters.
The spatial design of the new headquarters is guided by a people-oriented approach, incorporating a modern office layout to promote collaboration, flexibility and openness. The public service areas feature many inclusive and user-friendly design elements. The provision of baby care rooms, universal toilets, barrier-free facilities, charging stations, water dispensers, etc. caters for the needs of different service users.
The new headquarters boasts energy efficient features such as water-cooled chillers, photovoltaic system and rainwater harvesting system, as well as various renewable energy technologies, in addition to landscaping and vertical greening. Most floors are also equipped with motion sensors to automatically control office lighting, thereby reducing energy consumption.
A feature wall of about six metres wide is installed in the ground floor lobby of the Administration Tower, artfully blending light and shadow to showcase the dazzling skyline of the Victoria Harbour.
Equipped with a large LED display panel and advanced audio equipment, the Media Conference Room is a versatile space that can be used for hosting press conferences and various types of media events.
The identification parade room and video recording interview rooms in the Enforcement Tower are equipped with comprehensive video and audio recording facilities. Additional video recording interview rooms are also provided to meet the operational needs of investigation and evidence collection.
The marriage hall of the Tseung Kwan O Marriage Registry features an innovative design with special wall panels and a lighting system that can be set to different colours. Various popular photo-taking spots are set up both in and outside the hall for the newlyweds and guests to pose for photos, including a heart-shaped garden and the 'Weaving Love' veil sculpture at the centre of the podium garden. The sculpture is Hong Kong's first large-scale installation created with the pilot application of 3D metal printing technology.
A total of 54 new personal documentation kiosks are provided in the new headquarters. The service hours of some of the kiosks have been extended to 10 pm in order to facilitate eligible applicants' access to the services beyond office hours.